Event Security Lead: Team Leader & Incident Response

San Antonio Spurs Sports & Entertainment; San Antonio (TX); On-site; USD 42,000 - 63,000; Full time

Job summary

San Antonio Spurs Sports & Entertainment is seeking an Event Security Lead to provide frontline leadership and operational oversight for Event Security Guard I and II during events at Frost Bank Center and Toyota Field. You will direct assigned teams, support supervisors, monitor performance, and serve as an escalation point for security, safety, guest, and operational concerns.

The role partners with Security Management and other departments to manage incidents, enforce policies, train staff on

Qualifications

• A minimum of 3 years supervisory, management and/or leadership experience.
• Strong verbal and written communication skills.
• Effective and efficient leadership skills requiring tact, diplomacy, and good judgment.
• Ability to achieve and maintain a State Security level II non-commissioned license.
• High school diploma or equivalent.
• Must be able to work outdoors in extreme heat, cold, and rain.
• Knowledge of security equipment such as magnetometers, x-ray machines, and handheld wands.
• Ability to work long hours, including evenings, weekends, overnight and holidays.
• Must be able to work at both the Frost Bank Center and Toyota Field for all events assigned.
• Must be able to work a minimum of 70% of events each month.

Responsibilities

• Provide leadership and oversight to Event Security Guard I and II staff, ensuring staffing, deployment, communication, and execution of responsibilities.
• Direct and support Event Security Guard II supervisors in staff performance, policy compliance, guest concerns, and operational decisions.
• Monitor staff performance and adherence to policies; mentor and escalate concerns to Security Management.
• Serve as a primary escalation point for security, safety, guest, and operational issues; coordinate responses with partners as needed.
• Support development and execution of security policies, procedures, standards, access-control practices, and incident-response protocols.
• Lead and support training for Event Security staff on procedures and equipment (x-ray, magnetometers, wands, search protocols).
• Perform additional duties as assigned by Security Management.

Skills

Leadership

Staff supervision

Verbal communication

Written communication

Education

High school diploma or equivalent

Tools

Walkthrough magnetometer

X-ray machines

Handheld wands

Job description

San Antonio Spurs Sports & Entertainment is seeking an Event Security Lead to provide frontline leadership and operational oversight for Event Security Guard I and II during events at Frost Bank Center and Toyota Field. You will direct assigned teams, support supervisors, monitor performance, and serve as an escalation point for security, safety, guest, and operational concerns.

The role partners with Security Management and other departments to manage incidents, enforce policies, train staff on