Event Security Lead & Staffing Manager

Windwalker Group; Boston (MA); Presencial; USD 36 000 - 47 000; Tempo integral

Resumo da oferta

Windwalker Group is seeking an experienced Event Security Manager to lead security operations for our event portfolio, overseeing staff from staffing through deployment and ensuring safety and client satisfaction.

The ideal candidate will supervise on-site teams, coordinate with clients and venues, and deliver training to keep staff current on safety procedures; evenings, weekends, and holidays are required.

Qualificações

• Bachelor's degree in event management, security, or related field.
• Experience in event security, crowd management, or physical security operations is required.
• Prior supervisory or leadership experience managing a security team is required.
• CPR/AED/First Aid certified preferred.
• Excellent communication and interpersonal skills, with the ability to remain calm under pressure.
• Strong organizational and decision-making skills in fast-paced event environments.
• Ability to work evenings, weekends, and holidays as events require.
• Familiarity with security equipment (two-way radios, surveillance systems, magnetometers, metal detectors).
• Knowledge of relevant laws, regulations, and industry best practices for event security.
• Clean criminal record and background check.

Responsabilidades

• Oversee event security operations and staff for all assigned events, from planning through post-event wrap-up.
• Own staffing and scheduling for event security personnel, ensuring proper coverage for every shift and event.
• Recruit, hire, and train event security officers and supervisors; conduct performance reviews and handle disciplinary matters as needed.
• Supervise and direct security staff on-site, monitoring conduct and performance throughout each event.
• Conduct pre-event briefings covering post assignments, emergency procedures, and client expectations.
• Develop and lead training sessions to keep staff current on safety, screening, and emergency-response procedures.
• Manage the uniform and equipment room, including issuance, inventory, and readiness of gear for deployment.
• Oversee access control, credentialing, and restricted-area enforcement at events.
• Act as the primary point of contact for clients, venue management, and outside agencies during events.
• Ensure accurate incident reports, logs, and shift summaries are completed for every event.
• Follow and enforce standard operating procedures and protocols across the event security team.

Descrição da oferta de emprego

Windwalker Group is seeking an experienced Event Security Manager to lead security operations for our event portfolio, overseeing staff from staffing through deployment and ensuring safety and client satisfaction.

The ideal candidate will supervise on-site teams, coordinate with clients and venues, and deliver training to keep staff current on safety procedures; evenings, weekends, and holidays are required.