Event Security Manager

Windwalker Group; Boston (MA); Presencial; USD 36.000 - 47.000; Jornada completa

Descripción de la vacante

Windwalker Group is seeking an experienced Event Security Manager to lead security operations for our event portfolio, overseeing staff from staffing through deployment and ensuring safety and client satisfaction.

The ideal candidate will supervise on-site teams, coordinate with clients and venues, and deliver training to keep staff current on safety procedures; evenings, weekends, and holidays are required.

Formación

• Bachelor's degree in event management, security, or related field.
• Experience in event security, crowd management, or physical security operations is required.
• Prior supervisory or leadership experience managing a security team is required.
• CPR/AED/First Aid certified preferred.
• Excellent communication and interpersonal skills, with the ability to remain calm under pressure.
• Strong organizational and decision-making skills in fast-paced event environments.
• Ability to work evenings, weekends, and holidays as events require.
• Familiarity with security equipment (two-way radios, surveillance systems, magnetometers, metal detectors).
• Knowledge of relevant laws, regulations, and industry best practices for event security.
• Clean criminal record and background check.

Responsabilidades

• Oversee event security operations and staff for all assigned events, from planning through post-event wrap-up.
• Own staffing and scheduling for event security personnel, ensuring proper coverage for every shift and event.
• Recruit, hire, and train event security officers and supervisors; conduct performance reviews and handle disciplinary matters as needed.
• Supervise and direct security staff on-site, monitoring conduct and performance throughout each event.
• Conduct pre-event briefings covering post assignments, emergency procedures, and client expectations.
• Develop and lead training sessions to keep staff current on safety, screening, and emergency-response procedures.
• Manage the uniform and equipment room, including issuance, inventory, and readiness of gear for deployment.
• Oversee access control, credentialing, and restricted-area enforcement at events.
• Act as the primary point of contact for clients, venue management, and outside agencies during events.
• Ensure accurate incident reports, logs, and shift summaries are completed for every event.
• Follow and enforce standard operating procedures and protocols across the event security team.

Descripción del empleo

Windwalker Group is an award-winning, Minority-Owned business with over 25 years of experience delivering innovative solutions to help organizations grow, thrive, and achieve lasting success. Guided by our commitment to excellence, we specialize in security and preparedness, professional development, and cutting-edge technology solutions.

Our diverse offerings include:

• Building security design
• Security Guards
• Access control
• Cybersecurity
• Customized training programs
• Project management
• Multimedia solutions

We tailor each solution to meet the unique needs of our clients, ensuring exceptional results that safeguard assets, enhance expertise, and foster continued success.

At Windwalker , our mission is to deliver innovative security and professional development solutions that empower organizations, protect communities, and drive lasting success through excellence and care.

Windwalker: Securing Today, Building Expertise for Tomorrow

Windwalker Group is looking for an experienced Event Security Manager to lead event security operations and staff across our event portfolio. In this role, you will oversee event security officers from staffing through deployment, direct training and readiness, and serve as the on-the-ground leader ensuring every event runs safely, professionally, and in line with client expectations.

Schedule: Full-time; evenings, weekends, and holidays as required by the event calendar

Pay: Salaried, equivalent to $30 an hour

Responsibilities:

• Oversee event security operations and staff for all assigned events, from planning through post-event wrap-up.
• Own staffing and scheduling for event security personnel, ensuring proper coverage for every shift and event.
• Recruit, hire, and train event security officers and supervisors; conduct performance reviews and handle disciplinary matters as needed.
• Supervise and direct security staff on-site, monitoring conduct and performance throughout each event.
• Conduct pre-event briefings covering post assignments, emergency procedures, and client expectations.
• Develop and lead training sessions to keep staff current on safety, screening, and emergency-response procedures.
• Manage the uniform and equipment room, including issuance, inventory, and readiness of gear for deployment.
• Oversee access control, credentialing, and restricted-area enforcement at events.
• Act as the primary point of contact for clients, venue management, and outside agencies (police, EMS, fire) during events.
• Ensure accurate incident reports, logs, and shift summaries are completed for every event.
• Follow and enforce standard operating procedures and protocols across the event security team.

Qualifications:

• Bachelor's degree in event management, security, or related field (preferred).
• Experience in event security, crowd management, or physical security operations is required.
• Prior supervisory or leadership experience managing a security team is required.
• CPR/AED/First Aid certified preferred.
• Excellent communication and interpersonal skills, with the ability to remain calm under pressure.
• Strong organizational and decision-making skills in fast-paced event environments.
• Ability to work evenings, weekends, and holidays as events require.
• Familiarity with security equipment (two-way radios, surveillance systems, magnetometers, metal detectors).
• Knowledge of relevant laws, regulations, and industry best practices for event security.
• Clean criminal record and background check.