Event Security Lead (PT)

Spurs Sports & Entertainment; San Antonio (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

Spurs Sports & Entertainment in San Antonio, TX is seeking an Event Security Lead to oversee frontline security teams at Frost Bank Center and Toyota Field. You will coordinate staff, ensure policy compliance, and respond to security incidents during events.

Ideal candidates have at least 3 years of supervisory experience, strong communication skills, and the ability to work outdoors in varied conditions. This role requires state license and alignment with SS&E values.

Qualifications

• Minimum of 3 years supervisory/leadership experience.
• Strong verbal and written communication skills.
• Ability to obtain and maintain a State Security Level II license.
• High school diploma or equivalent.

Responsibilities

• Provide leadership and oversight to Event Security Guard teams during events.
• Direct and support supervisors on staffing, guest concerns, and operational decisions.
• Monitor staff performance, ensure policy compliance, and escalate issues as needed.
• Serve as escalation point for security, safety, guest, and operational concerns.
• Assist in development and execution of security policies and procedures.
• Lead training for security staff on procedures and equipment (x-ray, magnetometers, wands).
• Perform additional duties as assigned by Security Management.

Skills

Leadership

Supervision

Communication

Policy compliance

Incident response

Outdoor operations

Security equipment

Education

High school diploma

Tools

X-ray machines

Magnetometers

Handheld wands

Job description

At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves. To us it is so much more than just a game or concert. It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community. SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field and STAR Complex. We know that our people are our greatest asset as an organization. We aspire to provide our teams with meaningful work, to live our values-Integrity, Success & Caring – day-to-day in what we do and foster an inclusive culture for our 1K+ employee workforce.

The Event Security Lead provides frontline leadership and operational oversight for Event Security Guard I and Event Security Guard II staff during events at Frost Bank Center and Toyota Field. This position is responsible for directing assigned security teams, supporting supervisors, monitoring staff performance and compliance, and serving as an escalation point for security, safety, guest, and operational concerns. The Event Security Lead partners with Security Management, other departments, and external partners to address security incidents, manage risk, and support timely incident response. This position also supports security monitoring, access control, staff training, and consistent execution of department policies, procedures, and equipment standards.

What You’ll Do:

• Provide leadership and operational oversight to assigned Event Security Guard I and Event Security Guard II staff, ensuring appropriate staffing, deployment, communication, and execution of event security responsibilities.
• Direct and support Event Security Guard II supervisors in managing assigned teams, including providing guidance on staff performance, policy compliance, guest concerns, and operational decisions.
• Monitor staff performance and adherence to SS&E and department policies, provide coaching and corrective direction as appropriate, and elevate significant or recurring performance or conduct concerns to Security Management.
• Serve as a primary point of escalation for security, safety, guest, and operational issues, coordinating appropriate response efforts with Security Management, law enforcement, medical personnel, venue departments, or other partners as needed.
• Support the development, implementation, and consistent execution of security policies, procedures, standards, access-control practices, and incident-response protocols.
• Lead and support training for Event Security staff on department procedures and security equipment, including x-ray machines, magnetometers, handheld wands, and bag-search procedures.
• Perform additional duties as assigned by Security Management.

Who You Are:

• A minimum of 3 years supervisory, management and/or leadership experience.
• Strong verbal and written communication skills
• Effective and efficient leadership skills requiring tact, diplomacy, and good judgment.
• Ability to achieve and maintain a State Security level II non-commissioned license.
• High school diploma or equivalent.
• Ability to work in outdoor weather conditions to include extreme heat, cold, and rain.
• Must have knowledge and be physically able to demonstrate proficiency with all security equipment, such as walkthrough magnetometer, x-ray machines, and handheld wands.
• Must be able to work long hours, flexible hours including evenings, weekends, overnight and holidays.
• Must be able to work the minimum of 70% of events each month.
• Must possess the ability to meet dress standards. As a representative of Spurs Sports & Entertainment, dress standards are highly reflective of our brand.
• Must be able to work at both the Frost Bank Center and Toyota Field for all events assigned.

Preferred Experience

• Experience providing leadership or work direction in a security, event, hospitality, military, law-enforcement, or similar operational environment.
• Entertainment or live-event industry experience.
• CPR Certification and/or Basic First Aid certification.
• Knowledge of law enforcement or experience in security, military, law enforcement, entertainment, or venue operations.

Physical Requirements

• Occasionally able to lift and carry 25 pounds or more.
• Constantly able to work outdoor events in hot, cold, wet, or windy conditions throughout the duration of an assigned shift.
• Occasionally able to ascend and descend multiple flights of stairs in arena and outdoor stadium environments.
• Constantly able to stand and/or walk for extended periods throughout an assigned shift.
• Occasionally able to bend and kneel to complete work.

In every position, each employee is expected to: demonstrate alignment with SS&E’s core values and mission, collaborate with internal/external community members and demonstrate ongoing development.

SS&E is an Equal Opportunity Employer. Nothing contained in this job description is intended to be a contract of employment, nor does any information contained here represent a guarantee of employment for a specific duration. Your employment with SS&E is "at will", which means that either you or SS&E may terminate the relationship at any time. Essential functions listed above must be performed with or without accommodations.