Event Security & Guest Experience Advocate

O PA; Omaha (NE); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Omaha Performing Arts in Omaha, NE is seeking a dedicated Event Security team member to ensure safe, welcoming experiences at Steelhouse Omaha, Holland Performing Arts Center, Orpheum, and Tenaska Center. You will manage access, direct guests, and support event staff.

The role requires strong verbal communication, the ability to remain calm in crowds, physical stamina to stand for extended periods, and the discretion to follow protocols; background screening is required and applicants must be at

Qualifications

• Strong verbal communication skills with a variety of patrons.
• Ability to work well in a fast-paced team environment.
• Comfortable working in indoor and outdoor venues.
• Able to assist with crowd management and safety procedures.

Responsibilities

• Operate access control and walk-through checks to ensure prohibited items are not brought in.
• Direct guests with ticketing issues to management or box office representatives.
• Promote upgraded experience opportunities to guests as they enter the facility.
• Familiarize yourself with venue layouts to assist patrons navigating the building.

Skills

Oral communication

Teamwork

Customer service

Public safety

Job description

Omaha Performing Arts in Omaha, NE is seeking a dedicated Event Security team member to ensure safe, welcoming experiences at Steelhouse Omaha, Holland Performing Arts Center, Orpheum, and Tenaska Center. You will manage access, direct guests, and support event staff.

The role requires strong verbal communication, the ability to remain calm in crowds, physical stamina to stand for extended periods, and the discretion to follow protocols; background screening is required and applicants must be at