Event Security Guard-Part-Time

Omaha Performing Arts Society; Omaha (NE); On-site; USD 17,000 - 25,000; Full time

Job summary

Omaha Performing Arts Society is seeking a vigilant Event Security team member to provide exceptional customer service and maintain a safe, enjoyable experience for patrons at Steelhouse Omaha, Holland Performing Arts Center, Orpheum, and Tenaska Center.

You will operate security equipment, check IDs, manage crowd flow, and coordinate with staff to ensure compliant and orderly events. The role requires clear communication, professional conduct, and the ability to work in a fast-paced environment.

Qualifications

• Must have internet access for digital performance sign-up
• Must work well in a fast-paced team environment
• Highly effective oral communication skills with a variety of patrons
• Comfortable working for both indoor and outdoor venues
• Able to assist with large crowds safely and effectively
• Must be at least 17 years of age

Responsibilities

• Operate walkthrough magnetometers, inspect bags entering the facility and prevent prohibited items
• Scan different ticket types and direct guests with ticketing issues to management or box office
• Promote upgraded experience opportunities to guests
• Help patrons navigate the building by being familiar with key locations
• Perform ID checks and wristband patrons for alcohol as needed
• Monitor exit doors to prevent reentry and alcohol from leaving the venue
• Collaborate with other departments on closing procedures to prepare for the next event
• Adhere to organizational policies including Harassment, Drug & Alcohol, and Tobacco-Free Workplace
• Play a leading role in emergencies and guide patrons to shelter and evacuation areas
• Other duties as assigned

Skills

Customer service

Oral communication

Teamwork

Crowd handling

Tools

Walkthrough magnetometers

Job description

Description

As front-line representatives of Omaha Performing Arts, the Event Security team provides exceptional customer service and ensures every patron has a safe, positive, and enjoyable experience while attending events at Steelhouse Omaha, Holland Performing Arts Center, Orpheum, and Tenaska Center. The Security team performs a variety of duties while adhering to O-pa Core Values of Collaboration, Trust, Integrity, and Inclusion.

Position Duties and Responsibilities:

• Operate walkthrough magnetometers, inspect any bags entering the facility, and ensure prohibited items do not make it inside the facility
• Scan several different ticket types and direct any guests with ticketing issues to the management team OR a box office representative at Steelhouse
• Promote upgraded experience opportunities to guests as they enter the facility
• Help patrons navigate the building by being familiar with key locations within the facility
• Perform ID checks and wristband patrons wanting to purchase alcohol as needed per event.
• Monitor exit doors to prevent reentry and alcoholic beverages from leaving the venue
• Work with other departments on closing procedures to ensure the building is clean, orderly and ready for the next event.
• As a representative of O-pa, required to adhere to organizational policies, including Harassment Policy, Drug & Alcohol Policy, and Tobacco-Free Workplace Policy.
• Play a leading role in emergency situations. Following training procedures to guide patrons to designated areas for shelter and evacuations.
• Other duties as assigned

Requirements

Minimum Experience and Qualifications:

• Must have internet access for digital performance sign-up as well as a valid email account for digital correspondence
• Must work well in a fast-paced team environment, while maintaining a degree of composure and professionalism.
• Highly effective oral communication skills with a variety of patrons
• Comfortable working for both indoor and outdoor venues.
• Able to assist with large crowds safely and effectively
• Must be at least 17 years of age

Minimum Education Requirements:

• None

Supervisory Responsibilities:

• None.

Physical Demands/Working Conditions:

• Requires acute hearing when providing patron service and advising of time constraints
• Must be able to work in a loud and noisy environment
• Must be able to stand for extended periods of time
• Requires occasional walking, reaching, twisting, turning, kneeling, bending, squatting, and stooping.
• May be required to lift up to 10 pounds
• All positions are contingent upon passing a background screen