Event Sales Manager

Hyatt Hotels Corporation; Orlando (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

Hyatt Hotels Corporation is seeking an Event Sales Manager to drive revenue by selling and managing events from inquiry to contract, including proposals, site tours, and contract negotiations. The focus is on weddings and social events for 100–400 guests.

This on-site role collaborates with Social Event Planning Managers and an assigned Event Coordinator to ensure a seamless client experience and smooth handoff to hotel teams before, during, and after each event.

Qualifications

• Two years hotel or event-related sales experience preferred.
• Ability to respond to event leads and create proposals.
• Strong verbal and written communication skills.
• Highly organized and detail-oriented.
• Proven ability to negotiate terms and finalize contracts.
• Experience with weddings or social events is strongly preferred.
• Proficiency with general computer applications.

Responsibilities

• Sell and manage events from initial inquiry through contract execution.
• Respond to event leads, create proposals, conduct site tours, negotiate terms, and finalize contracts.
• Drive revenue, build strong client relationships, and ensure smooth handoff to internal hotel teams before, during, and after events.
• Partner with Social Event Planning Managers and an assigned Event Coordinator for a seamless client experience.

Skills

Event sales experience

Client relationship building

Strong communication skills

Organizational skills

Proficiency with general computer apps

Wedding or social event sales

Fast-paced environment adaptability

Hotel/event sales experience

Job description

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"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Event Sales Manager is responsible for selling and managing events from initial inquiry through contract execution. This role handles the full sales lifecycle, including responding to event leads, creating proposals, conducting site tours, negotiating terms, and finalizing contracts. The market is predominantly social, with a strong focus on weddings and celebrations ranging from approximately 100 to 400 guests.

This position is not responsible for event planning or on-site coordination of event details, but instead focuses on driving revenue, building strong client relationships, and ensuring a smooth handoff and communication process with internal hotel teams before, during, and after each event. The Event Sales Manager partners closely with Social Event Planning Managers and an assigned Event Coordinator to ensure a seamless client experience.

This is an on-site position and is not eligible for full-time remote work.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment
• Refined verbal and written communication skills
• Genuine passion for hospitality and exceeding client expectations in a fast-paced environment
• Prior event sales experience required; wedding or social event sales experience strongly preferred
• Strong verbal and written communication skills
• Highly organized, detail-oriented, and proactive
• Proficiency with general computer applications
• Minimum of two years of hotel or event-related sales experience preferred

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