Event Sales Lead – Onsite Planning & Guest Experience

Pittsburgh Tomorrow; Pittsburgh (Allegheny County); Presencial; USD 45.000 - 65.000; Jornada completa

Descripción de la vacante

Phipps Conservatory and Botanical Gardens in Pittsburgh is seeking an Event Sales Supervisor to support the Guest Service team. You will oversee event sales across spaces, manage timelines, and coordinate with caterers and vendors to ensure smooth events.

The role requires strong guest service, organizational skills, and proficiency with Microsoft Office and TripleSeat CRM. Evening and weekend hours are expected as needed to support events.

Formación

• Must have exceptional guest service skills and strong organizational skills.
• Excellent written and verbal communications skills.
• Microsoft Office experience; TripleSeat CRM experience a plus.
• Ability to work in a fast-paced environment.
• Ability to communicate enthusiastic support of Phipps' mission.

Responsabilidades

• Serve as primary staff person responsible for event sales of individual spaces within or the entire Conservatory.
• Prepare and maintain overall timelines/time flows for events.
• Manage event communications, banquet event orders (BEO), event floor plans, contracting and other interactions within TripleSeat CRM.
• Coordinate with caterers, rental companies, musicians, etc., prior to events to determine logistics and floor plans.
• On day of event, provide onsite event organization and oversight of clients, staff and vendors.
• Direct event assistants during events.
• Develop good working relationship with all departments involved in event sales and special events.
• Maintain prompt, responsive communications with leads, booked clients, vendors and other partners.
• Develop good relationships with all clients.
• Schedule appointments and meet with leads to view available options.
• Participate in the development of short- and long-range planning for the department in accordance with the Conservatory’s goals and objectives.
• Maintain accurate, organized and up-to-date record-keeping in Tripleseat CRM.
• Responsible for ensuring accurate income reports and deposits of money received.
• Prepare appropriate acknowledgements.
• Assist in planning and execution of internal events such as May Market, seasonal fundraising galas, performing arts collaborations, etc.
• Perform other activities and duties as requested for proper Conservatory operation.

Conocimientos

Guest service

Organizational skills

Microsoft Office

TripleSeat CRM

Fast-paced environment

Mission alignment

Educación

Associate's or bachelor's degree in business

Herramientas

TripleSeat CRM

Descripción del empleo

Phipps Conservatory and Botanical Gardens in Pittsburgh is seeking an Event Sales Supervisor to support the Guest Service team. You will oversee event sales across spaces, manage timelines, and coordinate with caterers and vendors to ensure smooth events.

The role requires strong guest service, organizational skills, and proficiency with Microsoft Office and TripleSeat CRM. Evening and weekend hours are expected as needed to support events.