Event Sales Coordinator

Haywire; Plano (TX); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

401k

Career growth

Job summary

Haywire is seeking an Event Sales Coordinator to support the Events Sales Manager in planning and executing private dining and large party events in Plano.

You will manage initial sales leads via TripleSeat and phone inquiries, organize booking documents, and gather weekly BEOs for manager meetings. You’ll help maintain relationships by participating in offsite events when the manager isn’t available.

Qualifications

• Must have strong organizational and planning abilities in a high-volume environment.
• Excellent interpersonal and communication skills.
• Ability to anticipate problems and create contingency plans.
• Experience in hospitality or customer service.

Responsibilities

• Close event financials from the previous days/weekend.
• Ensure the accuracy of all Booking Documents and place in Events Binder.
• Send Follow up emails to guests to get feedback and promote future bookings.
• Triple Seat events in OpenTable to ensure continuity.
• Send follow up emails and calls to guests who have not finalized booking or are missing essential booking documents and details.
• Gather BEO and Menus for weekly Operations team meeting for the booking of all parties under 20 in the main dining room.
• Responsible for the initial response of all leads that comes through on TS.
• Assist in site tours when Sales Manager is not available.
• Assist in event bookings of larger parties when Event Sales Manager is not available.

Skills

Organizational skills

Planning skills

Interpersonal communication

Leadership qualities

Problem anticipation

Flexible and approachable

Energetic and upbeat

Education

High school diploma or GED

Job description

The Event Sales Coordinator is responsible for supporting and assisting the role of Events Sales Manager in planning and helping to executing all private dining and large party events. They are responsible the initial sales leads the come into the store including TripleSeat (event booking software) and telephone inquiries. The Event Sales Coordinator is responsible for the organization of booking documents and closing of all event sales, gathering weekly BEO for manager meetings and creating floor charts for upcoming event. The Event Sales Coordinator will also develop and maintain business relationships inside and outside of the restaurant by participating of offsite store sponsored events when the Event Sales Manager is not available.

Benefits

• Medical Insurance benefits available for hourly workers who average 30 hour per week
• 401k available for employees 21 years or older after 1 year (12-month period with 1,000 hours of service)
• Multiple pathways for growth and development with encouraged opportunity to be promoted into Management and other leadership roles

Essential Responsibilities

• Close Event Financials from the previous days/weekend
• Ensure the accuracy of all Booking Documents and place in Events Binder
• Send Follow up emails to guests to get feedback and promote future bookings
• Triple Seat events in OpenTable to ensure continuity
• Send follow up emails and calls to guests who have not finalized booking or are missing essential booking documents and details
• Gather BEO and Menus for weekly Operations team meeting for the booking of all parties under 20 in the main dining room
• Responsible for the initial response of all leads that comes through on TS
• Assist in site tours who Sales Manager is not available
• Assist in event bookings of larger parties when Event Sales Manager is not available

Skills And Requirements

• High school diploma or GED
• Experience in the hospitality or customer service
• Excellent organizational, and planning skills in a high volume environment
• The ability to anticipate problems and make contingency plans.
• Great interpersonal and communication skills
• A charming demeanor and positive attitude
• Flexible and approachable
• Strong leadership qualities
• High energy and upbeat

We participate in the E-Verify program. As part of our commitment to maintaining a legal workforce, we verify the employment eligibility of all new hires through E-Verify.