Event Sales Coordinator

FB Society; Plano (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical Insurance

401k

Growth opportunities

Job summary

FB Society is seeking an Event Sales Coordinator to support the Event Sales Manager in planning and executing private dining and large party events. You will handle initial sales leads, manage booking documents, and close event sales while coordinating with the team for weekly meetings.

You will develop relationships through onsite and offsite events, respond to inquiries, and ensure accurate documentation.

Qualifications

• High school diploma or GED required.
• Experience in hospitality or customer service.
• Excellent organizational and planning skills in high-volume environments.
• Ability to anticipate problems and create contingency plans.
• Strong interpersonal and communication skills.
• Charming demeanor and positive attitude.
• Flexible and approachable nature.
• Energetic and upbeat demeanor.

Responsibilities

• Close and process event bookings and follow up on missing documents.
• Manage and organize booking documents and floor charts for events.
• Coordinate with Event Sales Manager and assist in site tours for large parties.
• Use TripleSeat/OpenTable for event bookings and continuity.
• Gather BEO and menus for weekly operations meetings.
• Respond to leads via TS and phone inquiries.
• Build and maintain relationships through offsite events when Manager is unavailable.
• Support growth into management and leadership roles.

Skills

Organizational skills

Planning

Customer service

Interpersonal skills

Communication

Leadership

Flexibility

High energy

Education

High school diploma or GED

Tools

TripleSeat

OpenTable

Job description

The Event Sales Coordinator is responsible for supporting and assisting the role of Events Sales Manager in planning and helping to executing all private dining and large party events. They are responsible the initial sales leads the come into the store including TripleSeat (event booking software) and telephone inquiries. The Event Sales Coordinator is responsible for the organization of booking documents and closing of all event sales, gathering weekly BEO for manager meetings and creating floor charts for upcoming event. The Event Sales Coordinator will also develop and maintain business relationships inside and outside of the restaurant by participating of offsite store sponsored events when the Event Sales Manager is not available.

BENEFITS

• Medical Insurance benefits available for hourly workers who average 30 hour per week
• 401k available for employees 21 years or older after 1 year (12-month period with 1,000 hours of service)
• Multiple pathways for growth and development with encouraged opportunity to be promoted into Management and other leadership roles

• Close Event Financials from the previous days/weekend
• Ensure the accuracy of all Booking Documents and place in Events Binder
• Send Follow up emails to guests to get feedback and promote future bookings
• Triple Seat events in OpenTable to ensure continuity
• Send follow up emails and calls to guests who have not finalized booking or are missing essential booking documents and details
• Gather BEO and Menus for weekly Operations team meeting for the booking of all parties under 20 in the main dining room
• Responsible for the initial response of all leads that comes through on TS
• Assist in site tours who Sales Manager is not available
• Assist in event bookings of larger parties when Event Sales Manager is not available

Skills and Requirements

• High school diploma or GED
• Experience in the hospitality or customer service
• Excellent organizational, and planning skills in a high volume environment
• The ability to anticipate problems and make contingency plans.
• Great interpersonal and communication skills
• A charming demeanor and positive attitude
• Flexible and approachable
• Strong leadership qualities
• High energy and upbeat

We participate in the E-Verify program. As part of our commitment to maintaining a legal workforce, we verify the employment eligibility of all new hires through E-Verify.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.