Event Sales & Catering Coordinator — Growth & Great Benefits

Olympia Hospitality; Conway (NH); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health coverage up to 80%

401K plan with discretionary match

Life insurance options

PTO and paid holidays

Earned wage access

Employee Assistance Program

Sober support network

Exclusive hotel travel discounts

Job summary

Olympia Hospitality and the North Conway Grand Hotel in Conway, NH are seeking a Sales & Catering Coordinator to support the sales team by preparing proposals, contracts, and BEOs, and by building strong relationships with clients.

This role requires attention to detail, client communication, and day-of-event support to ensure flawless execution of weddings, corporate events, and group bookings. Starting pay is $25 per hour with opportunities for growth within a values-driven hospitality company.

Qualifications

• Sales and/or hotel experience preferred.
• High school diploma or equivalent.
• Delphi.fdc experience is a plus.

Responsibilities

• Screen and traffic all inquiries into the sales office.
• Prepare, and distribute timely all proposals, contracts, resumes and Banquet Event Orders (BEOs) for catering and/or sales department and work closely with the DOS/DOC to meet hotel/guest needs.
• Print GRC’s and sales reports for Sales and Staff Meetings.
• With DOS/DOC supervision and approval, present and propose rates for wedding blocks and social groups.
• Establish and maintain a strong relationship with all assigned accounts. May be responsible to make daily, weekly, and monthly maintenance calls.
• Provide “day of event support” meet & greet clients, support operational efforts with catering and or Sales Manager. Act as the liaison between client and staff to communicate for a flawless execution.
• May give site tours to potential catering clients and weddings
• Connect with clients pre, during and post events with changes and billing issues
• Communicate effectively and continuously between group and staff to provide exceptional guest service to clients
• Respond to guest concerns or complaints if needed.
• Attend weekly Staff and Sales meetings if needed
• Support DOS/DOC on an annual marketing plan
• Prepare sales kits; create or design marketing flyers to promote business
• Filing of Banquet Event Orders (BEOs), Contracts, Proposals, and Credit Card Authorization
• Assist in letter writing for Sales, Catering and the GM
• Obtain in-depth knowledge of Delphi

Skills

Sales & relationship management

Numerical proficiency / Excel

Office administration

Delphi.fdc familiarity

Education

High school diploma or equivalent

Tools

Delphi.fdc

Job description

Olympia Hospitality and the North Conway Grand Hotel in Conway, NH are seeking a Sales & Catering Coordinator to support the sales team by preparing proposals, contracts, and BEOs, and by building strong relationships with clients.

This role requires attention to detail, client communication, and day-of-event support to ensure flawless execution of weddings, corporate events, and group bookings. Starting pay is $25 per hour with opportunities for growth within a values-driven hospitality company.