Event Safety & Security Advocate

Birmingham-Jefferson Convention Complex (BJCC); Birmingham (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Birmingham-Jefferson Convention Complex (BJCC) in Birmingham, Alabama seeks a Public Safety Ambassador to maintain a safe, secure environment for performers, employees, and visitors.

The role involves patrolling, enforcing rules, responding to emergencies, assisting guests, and coordinating with Security Command.

Full-time, indoor/outdoor venue with varied hours; requires 3+ years in security and a high school diploma.

Qualifications

• Minimum three years’ experience in security, military or law enforcement.
• One year face-to-face customer service experience preferred.
• Must be able to speak, read and write English.
• Valid State of Alabama Driver License.

Responsibilities

• Provides proactive customer service by assisting guests in a courteous, welcoming manner.
• Ensures compliance with venue safety and security procedures.
• Circulates through assigned areas, following post orders and instructions.
• Prevents and responds to crowd disruptions and altercations.
• Responds to accidents and emergencies, assisting evacuations when needed.
• Guards restricted areas and verifies credentials for entry.
• Communicates with Security Command and Event Management as needed.
• Completes incident and daily activity reports and other security documentation.

Skills

Customer service

Surveillance

Observation skills

Decision making under pressure

Education

High School Diploma or GED

Job description

Birmingham-Jefferson Convention Complex (BJCC) in Birmingham, Alabama seeks a Public Safety Ambassador to maintain a safe, secure environment for performers, employees, and visitors.

The role involves patrolling, enforcing rules, responding to emergencies, assisting guests, and coordinating with Security Command.

Full-time, indoor/outdoor venue with varied hours; requires 3+ years in security and a high school diploma.