Security Officer - Birmingham Jefferson Convention Complex

BEST Crowd Management; Birmingham (AL); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Competitive pay

Event security experience

Skill development

Professional networking

Team environment

Job summary

BEST Crowd Management is seeking a part-time Security Officer for the Birmingham Jefferson Convention Complex. You will perform security duties alongside event staff to ensure a safe and positive attendee experience.

The role emphasizes strong communication, situational awareness, and teamwork, with flexibility to work evenings, weekends, and holidays as events occur.

Qualifications

• Must be 18+ and able to obtain required local license if applicable.
• Prior event security or law enforcement experience is advantageous.
• Strong communication and customer service mindset required.

Responsibilities

• Assist with event setup including equipment and signage.
• Monitor access points and conduct security checks for safe entry.
• Provide friendly customer service and attendee directions.
• Collaborate with staff and security to maintain safety and order.
• Assist in crowd management and flow control at entrances/exits.
• Respond promptly to incidents following protocols.
• Observe areas to enforce rules and safety procedures.
• Resolve attendee complaints calmly and professionally.
• Follow company policies to deliver high standard service and security.

Skills

Observational skills

Communication skills

Teamwork

Flexibility

Background check

Education

High School Diploma or Equivalent

Some college education

Job description

Job Title: Security Officer - Birmingham Jefferson Convention Complex

Company: BEST Crowd Management

Location: BJCC - Birmingham, AL

Pay: $16 / hr

Job Type: Part-time

Summary

Join the dynamic team at BEST Crowd Management as a Safety Services & Security professional. In this role, you will have a diverse range of responsibilities, combining event staff duties with security tasks to ensure a safe and enjoyable experience for event attendees. We are seeking adaptable individuals with excellent communication skills and a strong commitment to customer service and safety.

Responsibilities

• Assist with event setup, including the arrangement of equipment, signage, and other necessary materials.
• Monitor access points and conduct thorough security checks to prevent unauthorized entry and ensure the safety of attendees.
• Provide friendly and helpful customer service by assisting attendees with inquiries, directions, and general event information.
• Collaborate with event staff and security personnel to maintain a safe and organized environment.
• Assist in crowd management, including controlling entry and exit points and ensuring proper flow of attendees.
• Respond promptly and effectively to security incidents or emergencies, following established protocols.
• Monitor event areas to enforce event rules, regulations, and safety procedures.
• Handle and resolve attendee complaints or conflicts in a calm and professional manner.
• Adhere to company policies, procedures, and guidelines to deliver a high standard of service and security.

Requirements

• Be at least 18 years old (age requirements may vary depending on local regulations).
• Hold a high school diploma or equivalent (some college education is preferred).
• Previous experience in event security, law enforcement, or a related field is advantageous.
• Possess strong physical fitness and the ability to stand or walk for extended periods.
• Exhibit excellent observational and problem-solving skills.
• Demonstrate exceptional communication and interpersonal skills.
• Work effectively in a team and collaborate with individuals from diverse backgrounds.
• Maintain flexibility to work evenings, weekends, and holidays based on event schedules.
• Possess a valid security license or be willing to obtain one (if required by local regulations).
• Successfully pass a background check and drug screening.

Benefits

• Enjoy competitive pay based on your experience and qualifications.
• Gain experience in event management and security.
• Enhance your skills in communication, problem-solving, and customer service.
• Network with professionals from various fields, including event management and security.
• Be part of a supportive team that values teamwork, professionalism, and attendee satisfaction.

EEOC Statement

It is the policy of BEST, A GardaWorld Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, BEST, A GardaWorld Company complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of BEST, A GardaWorld Company not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

License #35611