Event Resource Coordinator (Tech Scheduling & Budgeting)

Retail Tech Inc; Chanhassen (MN); On-site; USD 45,000 - 50,000; Full time

Job summary

Retail Tech INC is seeking a Resource Coordinator to schedule onsite events and coordinate field technicians. You will confirm event details with technicians 24 hours prior and negotiate labor costs within budget.

The role requires strong communication, multitasking, and organizational skills in a fixed Monday–Friday office environment. Ideal candidates have 2–3 years of technical customer support, a Bachelor’s degree or equivalent, and proficiency with MS Office.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience preferred.
• 2-3 years of technical customer support experience.
• High school diploma or equivalent required.

Responsibilities

• Contact and schedule field technicians for onsite events.
• Manage and negotiate labor rate per event within budget.
• Negotiate additional costs including travel, lodging, and materials.
• Provide escalations regarding scheduling conflicts including cancellations and reschedules.
• Recruit, develop and train field technicians.
• Participate in Technician (Roster) Review Meetings.
• Other duties as assigned.

Skills

Attention to detail

Communication skills

Multi-tasking

Organizational skills

Time management

Adaptability

Positive attitude

Interpersonal skills

Education

Bachelor’s degree or equivalent

High school diploma or equivalent

Tools

MS Office (Word/Excel/Outlook)

Job description

Retail Tech INC is seeking a Resource Coordinator to schedule onsite events and coordinate field technicians. You will confirm event details with technicians 24 hours prior and negotiate labor costs within budget.

The role requires strong communication, multitasking, and organizational skills in a fixed Monday–Friday office environment. Ideal candidates have 2–3 years of technical customer support, a Bachelor’s degree or equivalent, and proficiency with MS Office.