Event Registration & Technology Consultant

The North American Mission Board; Alpharetta, Northern (GA, KY); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Retirement plans

Paid time off

Insurance coverage

Disability insurance

Growth opportunities

Job summary

The North American Mission Board (NAMB) in Alpharetta, GA is seeking an Event Registration & Technology Consultant. You will manage Accelevents registrations, coordinate vendors, and support live event logistics for in-person and hybrid settings.

You will also provide cross-trained backup for digital signage (22Miles, Extron) and virtual platforms (Zoom, Teams, GoTo). A faith-based environment and travel are part of the role.

Qualifications

• Bachelor's degree or equivalent in business, marketing, hospitality/event management, or ministry.
• 2–4 years of experience with event registration platforms (Accelevents or similar) and event logistics.
• Experience in a church, ministry environment, or professional event production with faith-based events preferred.
• Willingness to travel including evenings, weekends, and holidays.
• Strong flexibility and problem-solving skills; ability to handle challenges calmly and creatively.
• High attention to detail; ability to manage multiple projects simultaneously.
• Able to remain professional and Christ-honoring under stress.
• Excellent interpersonal and communication skills with ministry leaders, staff, contractors, and attendees.

Responsibilities

• Serve as a primary administrator of the event registration platform (Accelevents) with event builds, ticketing, workflows, and reporting.
• Coordinate relationships with Accelevents contractors and vendors, timelines, and troubleshooting.
• Configure registration sites, forms, confirmations, and payment processing for events.
• Train ministry partners and internal staff on using the registration platform.
• Monitor data, generate reports, and provide analytics to partners and leadership.
• Troubleshoot registrant issues and platform errors, escalate as needed.
• Continuously evaluate and improve registration processes and configurations.
• Assist with planning and executing live events on-site and in-building.
• Support organization, quality control, and care of live event assets.
• Assist with shipping, receiving, assembly, and disassembly of assets.
• Set up, teardown, and production of live events.
• Maintain relationships with production and logistics teams for smooth delivery.
• Support offsite warehouse operations.
• Assist with delivering assets to event locations; operate forklift if needed (training provided).
• Provide backup support for digital signage systems (22Miles, Extron) and for online meeting platforms (Zoom, Teams, GoTo, etc.).
• Assist with virtual/hybrid event execution under supervision.

Skills

Event registration

Logistics coordination

Vendor management

Communication

Education

Bachelor's degree or equivalent

Tools

Accelevents

Zoom

Microsoft Teams

GoTo Webinar

22Miles

Extron

Job description

POSITION TITLE: Event Registration & Technology Consultant

LOCATION: Alpharetta, GA

EMPLOYMENT TYPE: Full-Time - Exempt

Join Us on a Purpose-Driven Mission to Make a Difference in the World. It’s all about the gospel! At the North American Mission Board (NAMB), we’re more than a nonprofit organization — we’re a family united by faith, equipping individuals and churches to share the hope of the gospel of Jesus Christ. Across North America, millions have yet to hear this good news. Through partnerships with local churches, NAMB plants new churches in unreached neighborhoods throughout the United States, Canada and Puerto Rico bringing light, love, and lasting change. NAMB is funded by the Southern Baptist Convention. Since 2010, Southern Baptists have planted over 10,000 churches transforming communities for eternity. Our compassion ministry meets physical and spiritual needs through disaster relief and support for vulnerable communities — all in Jesus’ name. We believe every believer and church has a role in God’s story, and we’re here to walk alongside you as you discover your role in making a difference in the world. At NAMB, you’ll find not just a place to serve, but a place to belong, grow, and be part of a mission that matters for eternity. Working at NAMB is a calling, not just a job.

About the Position

This position supports the Events Team with a primary focus on event registration systems and event logistics, and is cross-trained to provide backup support for digital signage systems and online meeting/virtual event platforms.

Event Registration Management

• Serve as a primary administrator of NAMB's event registration platform (Accelevents), managing event builds, registration workflows, ticketing, and reporting.
• Manage relationships with Accelevents-related contractors and vendors, coordinating deliverables, timelines, and troubleshooting.
• Configure and test registration sites, forms, confirmation communications, and payment processing for each event.
• Train and support ministry partners and internal staff on use of the registration platform.
• Monitor registration data, generate reports, and provide analytics to ministry partners and leadership.
• Troubleshoot registrant issues and platform errors, escalating to contractors or Accelevents support as needed.
• Continuously evaluate and recommend improvements to registration processes and platform configuration.

Event Logistics and Execution

• Assist with planning, organizing, and executing live events onsite and in-building.
• Assist with organization, quality control, and care of live event assets.
• Assist with shipping, receiving, assembly, and disassembly of event assets.
• Assist with setup, teardown, and production of live events.
• Maintain working relationships with production and logistics teams for smooth event delivery.
• Support offsite warehouse operations alongside the team.
• Assist with delivery of event assets to event locations as needed.
• Safely operate a forklift as needed (training provided).

Digital Signage and Virtual Platform Support (Cross-Trained Backup)

• Provide backup support for building digital signage systems (22Miles, Extron, and related displays) when the Event & Meeting Technology Manager is unavailable.
• Provide backup support for online meeting/virtual event platforms (Zoom, Microsoft Teams, GoTo Webinar, etc.), including basic setup and troubleshooting.
• Assist with virtual and hybrid event execution under the direction of the Event & Meeting Technology Manager.
• Coordinate with the Event & Meeting Technology Manager to ensure consistent, non-duplicative coverage.

Qualifications & Skills

• Bachelor's degree or equivalent, preferably in business, marketing, hospitality event management, or ministry.
• 2–4 years of experience with event registration platforms (Accelevents or similar) and event logistics preferred.
• Experience in a church, ministry environment, or professional event production setting with exposure to faith-based events preferred.
• Ability and willingness to travel, including evenings, weekends, and holidays.
• Strong flexibility and problem-solving skills; able to handle unexpected challenges calmly and creatively.
• High attention to detail; able to manage multiple projects simultaneously.
• Ability to remain professional and Christ-honoring under stress.
• Excellent interpersonal and communication skills with ministry leaders, staff, contractors, and attendees.
• A servant-hearted attitude and willingness to serve in any capacity.

Why NAMB?

Join us and become part of a purpose-driven organization committed to growth, community impact, and spiritual fulfillment. As a member of the NAMB staff, this is your calling – a chance to actively live out your faith in Jesus Christ every day in every conversation!

We Offer

• Excellent retirement plans to secure your future!
• Generous paid time off, paid holidays, and flexible hybrid work arrangements!
• Medical, dental, vision, and life insurance coverage for you and your family.
• Disability insurance for peace of mind.
• Opportunities to grow professionally and be part of a dynamic faith-based community.

Come Join Us and become a part of something meaningful extending the Love of Christ to the world.

We work to support churches, pastors and missionaries who are reaching North America. We help churches meet needs through the compassion ministry of Send Relief and we help churches plant churches through Send Network. Our goal is to send the hope of the gospel to North America.