Special Events Parking & Traffic Lead

Duke Clinical Research Institute; Durham (NC); Presencial; USD 28.000 - 37.000; Jornada completa

Descripción de la vacante

Duke University invites applications for a Special Events Coordinator (Parking & Transportation Services). You will coordinate parking and traffic management for campus events, ensuring safe guest access and smooth operations for thousands of attendees.

Responsibilities include supervising event staff, conducting briefings, maintaining signage and equipment inventories, and building strong relationships with campus partners to deliver exceptional customer service and efficient event execution on

Formación

• Customer service orientation for positive guest experiences.
• Excellent verbal and written communication.
• Active listening, problem-solving, and interpersonal skills.
• Ability to work independently with limited supervision.
• Ability to prioritize multiple tasks in a dynamic event environment.
• Basic proficiency with Microsoft Word & Excel.
• Maintain accurate records and documentation.
• Strong attention to detail and organizational skills.

Responsabilidades

• Coordinate parking and traffic management operations before, during, and after special events.
• Assist with the implementation of event ingress and egress traffic plans to support safe and efficient guest access.
• Supervise and provide direction to event staff and contracted personnel.
• Conduct pre-event briefings and post-event debriefings to communicate expectations, operational plans, and lessons learned.
• Verify contractor time records and maintain accurate documentation for billing purposes.
• Make real-time operational decisions utilizing departmental policies, event plans, prior experience, and professional judgment.
• Develop and maintain productive working relationships with event planners, university departments, community partners, and external stakeholders.
• Design, assemble, distribute, and track event signage packages for small, medium, and large-scale events.
• Maintain inventories of operational materials and equipment, including traffic cones, barricades, A-frame signs, linear barriers, adhesive vinyl, Coroplast signage materials, and event banners and directional signs.
• Track inventory usage and maintain accurate production and cost records for signage and materials.
• Coordinate the distribution, retrieval, and maintenance of event equipment and signage.
• Clean, repair, and replace event-related equipment as needed to ensure readiness and safety.
• Complete accident, incident, and operational reports in accordance with departmental procedures.
• Participate in event planning meetings and contribute recommendations to enhance operational efficiency and customer experience.
• Provide on-site leadership and support for secondary events while assisting the Special Events Manager with event execution and oversight.
• Deliver exceptional customer service while assisting guests, visitors, and event participants.

Conocimientos

Customer service

Communication

Active listening

Independent work

Multitasking

MS Office

Record keeping

Attention to detail

Educación

High school diploma or GED

Herramientas

Microsoft Word

Microsoft Excel

Descripción del empleo

Duke University invites applications for a Special Events Coordinator (Parking & Transportation Services). You will coordinate parking and traffic management for campus events, ensuring safe guest access and smooth operations for thousands of attendees.

Responsibilities include supervising event staff, conducting briefings, maintaining signage and equipment inventories, and building strong relationships with campus partners to deliver exceptional customer service and efficient event execution on