Event Parking & Traffic Attendant

Commonwealth of VA Careers; Richmond (VA); On-site; USD 17,000 - 24,000; Part time

Job summary

Commonwealth of VA Careers, representing VCU Parking & Transportation, seeks a part-time Events Assistant to help with parking at 200+ events yearly, manage credit card transactions, and guide attendees safely to parking areas.

The role requires evening/weekend availability, ability to lift up to 50 lbs, and excellent customer service. Onsite work and a flexible schedule, up to 29 hours per week, are expected.

Qualifications

• Must be dependable and available to work a flexible schedule that will vary based on occurrence of scheduled events.
• Shifts include evenings, weekends, and some holidays.
• Ability to work nights and weekends, including holidays.
• Must have the ability to lift up to 50lbs.
• Must have good verbal and written communication skills and exceptional customer service skills.
• Ability to successfully complete all training.
• High school diploma, GED, or equivalent.
• Prior customer service experience, preferably in a fast-paced or public-facing environment.
• Demonstrated ability to work in and foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU.

Responsibilities

• Process credit card transactions via POS handheld device at parking location entrance.
• Process pre-pay transactions via the POS handheld device at parking location entrance.
• Reconcile POS handheld device at end of the event.
• Provide traffic control at various points throughout the parking location.
• May include controlling a section of a parking garage for ADA or VIP parkers and controlling access to that section.
• Controlling elevator pedestrian flow for high profile/high attendee events such as high school graduation.
• Answer questions related to Parking & Transportation operations.
• Answer questions related to the event (such as where to go, best way to get there, etc.).
• Other duties as assigned by Event Supervisor.

Skills

Verbal communication

Written communication

Customer service

Teamwork

Dependable

Flex schedule

Public-facing

Physical stamina

Training completion

Education

High school diploma / GED

Tools

Credit card machines

POS handheld device

Job description

Commonwealth of VA Careers, representing VCU Parking & Transportation, seeks a part-time Events Assistant to help with parking at 200+ events yearly, manage credit card transactions, and guide attendees safely to parking areas.

The role requires evening/weekend availability, ability to lift up to 50 lbs, and excellent customer service. Onsite work and a flexible schedule, up to 29 hours per week, are expected.