Dynamic Event Parking & Traffic Attendant

Vcu Rrtc; Richmond, Northern (VA, KY); Hybrid; USD 17,000 - 24,000; Part time

Benefits offered by this job

Fully Onsite

Job summary

VCU Parking & Transportation’s Special Events unit handles nearly 200 events annually, parking over 100,000 cars and processing credit card transactions at entry points. The team directs traffic, informs attendees, and ensures safe egress after events.

The role is dynamic, fast-paced and requires teamwork, adaptability, and a customer-focused mindset, with work in varying weather. Shifts include evenings, weekends and some holidays.

Qualifications

• Must be dependable and available to work a flexible schedule that will vary based on occurrence of scheduled events.
• Shifts include evenings, weekends, and some holidays.
• Ability to work nights and weekends, including holidays.
• Must have the ability to lift up to 50lbs.
• Must have good verbal and written communication skills and exceptional customer service skills.
• Ability to successfully complete all training.
• High school diploma, GED, or equivalent
• Prior customer service experience, preferably in a fast-paced or public-facing environment.

Responsibilities

• Process credit card transactions via POS handheld device at parking location entrance.
• Process pre-pay transactions via the POS handheld device at parking location entrance.
• Reconcile POS handheld device at end of the event.
• Provide traffic control at various points throughout the parking location.
• May include controlling a section of a parking garage for ADA or VIP parkers and controlling access to that section.
• Controlling elevator pedestrian flow for high profile/high attendee events such as high school graduation.
• Answer questions related to Parking & Transportation operations and events.
• Other duties as assigned by Event Supervisor

Skills

Customer service

Verbal communication

Written communication

Education

High school diploma, GED, or equivalent

Tools

Credit card machines

Job description

VCU Parking & Transportation’s Special Events unit handles nearly 200 events annually, parking over 100,000 cars and processing credit card transactions at entry points. The team directs traffic, informs attendees, and ensures safe egress after events.

The role is dynamic, fast-paced and requires teamwork, adaptability, and a customer-focused mindset, with work in varying weather. Shifts include evenings, weekends and some holidays.