Event Operations Supervisor: Parking & Transportation

Penn State University; State College (Centre County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

75% tuition discount

Retirement plans

Paid time off (holidays, vacation, and

Sick time

Job summary

Penn State University is seeking an Operations Supervisor to support Event Operations within Transportation Services. You will help manage daily and event operations, act as the primary operational decision-maker during shifts, resolve customer concerns, and coordinate staffing and parking facilities.

The role emphasizes leadership, customer service, problem-solving, and timely decisions with minimal supervision.

Qualifications

• Associate degree required.
• 4+ years of relevant experience or an equivalent combination.
• Background checks required; motor vehicle records check and valid driver’s license are required.
• Applicants must be authorized to work in the U.S.

Responsibilities

• Support daily and event operations within Transportation Services.
• Serve as the primary operational decision-maker during assigned shifts and resolve customer concerns.
• Coordinate staffing resources and manage parking facilities; ensure service excellence across operations.
• Develop staff, enforce policies, and promote accountability and continuous improvement.

Skills

Leadership

Customer Service

Problem Solving

Decision Making

Education

Associate Degree

Job description

Penn State University is seeking an Operations Supervisor to support Event Operations within Transportation Services. You will help manage daily and event operations, act as the primary operational decision-maker during shifts, resolve customer concerns, and coordinate staffing and parking facilities.

The role emphasizes leadership, customer service, problem-solving, and timely decisions with minimal supervision.