Event Operations & Registration Lead

American Express Global Business Travel; Lincoln (NE); On-site; USD 55,000 - 103,000; Full time

Job summary

American Express Global Business Travel in the United States is seeking an events professional to manage registration, attendee communications, and on-site support across meetings and conferences.

You will coordinate logistics with hotels, transport, speakers and VIPs; design and manage registration websites in Cvent; produce reports, and partner with clients and teams to ensure flawless execution. This role requires strong multitasking, Excel proficiency, and a customer-focused approach.

Qualifications

• 2+ years of professional experience supporting meetings and events.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Detail-oriented and able to meet deadlines.
• Proficient in Microsoft Office (Word, Excel).
• Experience with event technology platforms such as Cvent.

Responsibilities

• Manage event registration and attendee communications.
• Coordinate attendee logistics including hotel, room blocks, transportation, VIPs, speakers.
• Support design and management of registration websites and attendee experiences using Cvent.
• Create and distribute event communications and materials.
• Monitor registration, attendance, and housing data; produce reports and insights.
• Partner with clients, hotels, suppliers, and internal teams to ensure details are delivered on schedule.
• Manage attendee-related financial processes: registrations, refunds, invoices, payments, reconciliations.
• Coordinate event materials, gifting programs, shipping logistics, and other operational needs.
• Participate in client and project meetings; provide updates and recommendations.
• Support onsite operations and contribute to process improvements.

Skills

Event coordination

Communication

Organization

Attention to detail

Team player

Adaptability

Customer service

Tools

Cvent

Microsoft Word

Microsoft Excel

Job description

American Express Global Business Travel in the United States is seeking an events professional to manage registration, attendee communications, and on-site support across meetings and conferences.

You will coordinate logistics with hotels, transport, speakers and VIPs; design and manage registration websites in Cvent; produce reports, and partner with clients and teams to ensure flawless execution. This role requires strong multitasking, Excel proficiency, and a customer-focused approach.