Events & Registration Manager

American Express Global Business Travel; Juneau (AK); On-site; USD 30,000 - 120,000; Full time

Job summary

American Express Global Business Travel seeks an events professional to manage registration, attendee communications, and logistics for US events. You will coordinate hotel, transportation, speaker arrangements, and on-site operations to ensure a seamless attendee experience.

Partnering with clients, hotels, suppliers, and internal teams, you will produce reports, manage registrations and payments, and contribute to process improvements across event lifecycles.

Qualifications

• 2+ years of experience supporting meetings and events.
• Excellent communication and interpersonal skills with clients, vendors and teams.
• Detail-oriented with the ability to meet deadlines in a fast-paced environment.
• Flexible and adaptable with changing priorities.
• Proficiency in Microsoft Office (Word/Excel).
• Experience with event technology platforms such as Cvent is a plus.

Responsibilities

• Manage event registration and attendee communications for seamless experiences.
• Coordinate attendee logistics including hotel, room blocks, transportation, VIP requests, and speaker arrangements.
• Support design, testing, and management of event registration websites using Cvent.
• Create and distribute event updates, FAQs, agendas, name badges, and rooming lists.
• Monitor registration and housing data, producing reports and insights.
• Collaborate with clients, hotels, suppliers, and internal teams to deliver on schedule.
• Manage attendee-related financials including registrations, refunds, invoices, and payments.
• Coordinate event materials, gifting programs, shipping, and other operational needs.
• Participate in client and project meetings, providing updates and recommendations.
• Support onsite event operations and contribute to process improvements.

Skills

Event operations

Multitasking

Communication

Attention to detail

Adaptability

Microsoft Office

Cvent

Tools

Cvent

Microsoft Word

Microsoft Excel

Job description

American Express Global Business Travel seeks an events professional to manage registration, attendee communications, and logistics for US events. You will coordinate hotel, transportation, speaker arrangements, and on-site operations to ensure a seamless attendee experience.

Partnering with clients, hotels, suppliers, and internal teams, you will produce reports, manage registrations and payments, and contribute to process improvements across event lifecycles.