Event Experience & Logistics Manager

American Express Global Business Travel; Northern (KY); Hybrid; USD 55,000 - 103,000; Full time

Benefits offered by this job

Travel perks

Flexible benefits

Learning platform access

Job summary

American Express Global Business Travel (Amex GBT) is seeking an experienced events professional to manage registration, attendee communications, and logistics for a variety of meetings and conferences in the United States. You will coordinate hotel blocks, transportation, VIP requests, speaker arrangements, and on-site support, using Cvent to optimize the attendee experience.

The role emphasizes strong organizational and communication skills, attention to detail, and the ability to handle

Qualifications

• 2+ years of professional experience supporting meetings and events.
• Strong organizational skills with the ability to manage multiple projects and priorities simultaneously.
• Excellent communication and interpersonal skills, with the confidence to work with clients, vendors, and teams across all levels of an organization.
• Detail‑oriented with the ability to produce accurate work and meet deadlines in a fast‑paced environment.
• Flexible and adaptable, with a positive attitude and the ability to navigate changing priorities.
• Proficiency in Microsoft Office, including Word and Excel.

Responsibilities

• Manage event registration and attendee communications, ensuring a seamless experience before, during, and after each event.
• Coordinate attendee logistics including hotel accommodations, room blocks, transportation, VIP requests, speaker arrangements, and special accommodations.
• Support the design, testing, and ongoing management of event registration websites and online attendee experiences using Cvent.
• Create and distribute event communications and materials such as registration updates, FAQs, agendas, name badges, and rooming lists.
• Monitor registration, attendance, and housing data and generate reports to drive event outcomes.
• Collaborate with clients, hotels, suppliers, and internal teams to ensure event details are delivered on schedule.

Skills

Organizational skills

Communication

Microsoft Office

Cvent

Event management

Tools

Cvent

Microsoft Word

Microsoft Excel

Job description

American Express Global Business Travel (Amex GBT) is seeking an experienced events professional to manage registration, attendee communications, and logistics for a variety of meetings and conferences in the United States. You will coordinate hotel blocks, transportation, VIP requests, speaker arrangements, and on-site support, using Cvent to optimize the attendee experience.

The role emphasizes strong organizational and communication skills, attention to detail, and the ability to handle