Event Operations Coordinator — Guest Experience

Museum of Science; Boston (MA); On-site; USD 28,000 - 30,000; Part time

Job summary

Museum of Science in Boston is seeking an Events Support Associate to assist with on-site event coordination. You’ll help ensure client expectations are met, follow museum policies, and document post-event details. The role requires flexibility for evenings, weekends, and holidays based on the event calendar.

We value clear communication and calm, proactive problem-solving to support guest safety and a smooth event experience. This position involves varied shifts with no guaranteed hours.

Qualifications

• HS Diploma or equivalent required.
• 1 year or more of event coordination experience.
• Demonstrated problem-solving skills.
• Demonstrated verbal and written communication skills.
• Ability to remain calm and function when working in challenging situations.

Responsibilities

• Support Event Operations: Works as a contributing team member, under the on-site direction & guidance of the Lead Function Coordinator.
• Prepare Event Spaces: Sets necessary signage, parking validator, coat check tags (as needed), etc. to help welcome guests.
• Monitor Event Execution: Stays proactive & vigilant throughout the event to communicate any problems/challenges that arise to the Lead.
• Support Guest Safety: Oversees arrival, movement & departure of guests to ensure safety.

Skills

HS Diploma or equivalent

Event coordination

Problem-solving

Verbal communication

Written communication

Calm under pressure

Education

HS Diploma or equivalent

Job description

Museum of Science in Boston is seeking an Events Support Associate to assist with on-site event coordination. You’ll help ensure client expectations are met, follow museum policies, and document post-event details. The role requires flexibility for evenings, weekends, and holidays based on the event calendar.

We value clear communication and calm, proactive problem-solving to support guest safety and a smooth event experience. This position involves varied shifts with no guaranteed hours.