Event Operations Coordinator

endicott; United States; On-site; USD 50,000 - 60,000; Full time

Job summary

Endicott College's Misselwood Events team seeks an enthusiastic Event Operations Coordinator to support planning, coordination, and execution of events. You will manage logistics, handling administrative tasks and ensuring clear communication between professional and seasonal teams.

The role emphasizes organization, reliability, and exceptional service as you help create unforgettable experiences for clients and guests in a dynamic coastal setting in Beverly, MA.

Qualifications

• Bachelor's degree in event management, hospitality, or related field.

Responsibilities

• Coordinate logistics for Endicott-hosted programs, Misselwood events series, and small-scale corporate day and overnight programs.

Skills

Reliability

Organization

Communication

Adaptability

Follow Through

Customer Service

Initiative

Team Player

Education

Bachelor's degree in event management, hospitality, or related field

Tools

Google Workspace

Job description

We are located approximately 20 miles north of Boston and parking is free. We are also accessible by commuter rail on the Newburyport/Rockport line. Come and explore Endicott's seaside locale where employees are an important part of the bustling campus community!

Misselwood at Endicott College is a breathtaking oceanfront estate with historic charm, offering panoramic views and serving as the premier location for world-class events in Beverly, MA. We are seeking a vibrant and dynamic individual to join our Operations Team. Reporting to the Director of Events Operations, this role will support the efforts of the Operations Team, upholding Misselwood's reputation for superior hospitality and seamless event execution.

This is an exciting entry-level opportunity for a professional with exceptional organizational, customer service, and operational skills who excels in a dynamic environment and takes pride in delivering unforgettable experiences for clients and guests.

The Event Operations Coordinator supports the planning, coordination, and execution of events with responsibility for small-scale events and operations tasks. This role assists the Misselwood Events department by managing logistics, handling administrative tasks, and ensuring effective communication between professional and seasonal teams.

Nestled on the scenic coast, Misselwood Events is more than just a venue - it's a destination where memories are made. As part of the Endicott College community, we offer a collaborative and professional environment that celebrates creativity and teamwork while delivering exceptional service.

Key Outcomes

• 60% Logistics Coordination
• Coordinate and implement all details for Endicott-hosted programs, Misselwood events series, and small scale corporate day and overnight programs
• Perform administrative support tasks, including managing inbox correspondence, processing invoices, and maintaining operational records.
• Assist with scheduling seasonal staff
• Serve as a liaison between professional staff and seasonal team members to ensure clear communication and efficient event execution.
• Support Event Operation Managers will logistics and operational tasks
• 40% On-Site Operations
• Support the Operations Management team in ensuring the Misselwood House is ready to welcome guests and that day-to-day operations run smoothly.
• Assist with venue setup and teardown, ensuring all materials, signage, equipment, and supplies are in place before, during, and after events.
• Maintain inventory, submit maintenance requests, and support operational needs
• Perform other duties as assigned to contribute to the successful execution of events and daily operations.

Core Competencies

• Reliability - able to get the job done, available, and engaged with the job and the Endicott community
• Organization - organizes time and resources well so that work is done efficiently and on time
• Communication Skills - has clear, effective, and efficient ways of communicating, both orally and in writing
• Adaptability - shows a willingness to adopt new ideas and to do things differently
• Follow Through - takes ownership of projects and sees them through fruition
• Customer Service - customer-focused with a passion for delivering exceptional service. Employee anticipates the needs and responds to queries in a timely, competent, and approachable manner
• Initiative/Personal Leadership - identifies opportunities for improvement and actively contributes to solutions
• Team Player - shows a willingness to collaborate and share information, knowledge and experience with team members

Knowledge/Skills/Abilities

• Bachelor's degree in event management, hospitality, or a related field is required.
• 1-2 years of experience in event coordination, customer service, or related field is preferred.
• Availability to work evenings, weekends, and flexible hours as needed.
• Physical ability to lift up to 40 pounds and remain on your feet for extended periods.
• Proven ability to manage multiple events simultaneously in a fast-paced, deadline-driven environment.
• Exceptional customer service skills with a proactive, solution-oriented approach.
• Strong written and verbal communication skills, with keen attention to detail and accuracy.
• Outstanding organizational and time management skills, with the ability to prioritize tasks and remain composed under pressure.
• Proficiency in Google Workspace and adaptability to new platforms.
• Ability to take initiative, think proactively, and maintain professionalism during stressful situations.
• Strong analytical and problem-solving skills.
• Commitment to timely and respectful communication, including responding to emails and voicemails.
• ServeSafe, Crowd Manager, and AED/CPR certifications (or willingness to obtain).

In compliance with Massachusetts pay transparency law, the annual base salary range for this position is $50,000-$60,000. Endicott College considers factors such as (but not limited to) the s