Event Operations Coordinator

Endicott College; United States; On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Endicott College’s Misselwood Events is seeking an energetic, entry-level Event Operations Coordinator to support planning, coordination, and execution of events with logistics and on-site operations responsibilities. This role is part of a dynamic team delivering unforgettable experiences for clients and guests.

The position reports to the Director of Events Operations and requires strong organizational, customer service, and communication skills, with flexibility for evenings/weekends as

Qualifications

• Bachelor’s degree in event management, hospitality, or a related field is required.
• 1-2 years of experience in event coordination, customer service, or related field is preferred.
• Availability to work evenings, weekends, and flexible hours as needed.
• Physical ability to lift up to 40 pounds and remain on your feet for extended periods.
• Proven ability to manage multiple events simultaneously in a fast-paced, deadline-driven environment.
• Exceptional customer service skills with a proactive, solution-oriented approach.
• Strong written and verbal communication skills, with keen attention to detail and accuracy.
• Outstanding organizational and time management skills, with the ability to prioritize tasks and remain composed under pressure.
• Proficiency in Google Workspace and adaptability to new platforms.
• Ability to take initiative, think proactively, and maintain professionalism during stressful situations.
• Strong analytical and problem-solving skills.
• Commitment to timely and respectful communication, including responding to emails and voicemails.
• ServeSafe, Crowd Manager, and AED/CPR certifications (or willingness to obtain).

Responsibilities

• Coordinate and implement all details for Endicott-hosted programs, Misselwood events series, and small scale corporate day and overnight programs.
• Perform administrative support tasks, including managing inbox correspondence, processing invoices, and maintaining operational records.
• Assist with scheduling seasonal staff.
• Serve as a liaison between professional staff and seasonal team members to ensure clear communication and efficient event execution.
• Support Event Operation Managers with logistics and operational tasks.
• On-site operations: ensure Misselwood House is ready to welcome guests and that day-to-day operations run smoothly.
• Assist with venue setup and teardown, ensuring all materials, signage, equipment, and supplies are in place before, during, and after events.
• Maintain inventory, submit maintenance requests, and support operational needs.

Skills

Logistics coordination

Organization

Communication

Adaptability

Customer service

Teamwork

Attention to detail

Education

Bachelor’s degree in event management

Tools

Google Workspace

Job description

We are located approximately 20 miles north of Boston and parking is free. We are also accessible by commuter rail on the Newburyport/Rockport line. Come and explore Endicott’s seaside locale where employees are an important part of the bustling campus community!

Misselwood at Endicott College is a breathtaking oceanfront estate with historic charm, offering panoramic views and serving as the premier location for world‑class events in Beverly, MA. We are seeking a vibrant and dynamic individual to join our Operations Team. Reporting to the Director of Events Operations, this role will support the efforts of the Operations Team, upholding Misselwood’s reputation for superior hospitality and seamless event execution. This is an exciting entry‑level opportunity for a professional with exceptional organizational, customer service, and operational skills who excels in a dynamic environment and takes pride in delivering unforgettable experiences for clients and guests. The Event Operations Coordinator supports the planning, coordination, and execution of events with responsibility for small‑scale events and operations tasks. This role assists the Misselwood Events department by managing logistics, handling administrative tasks, and ensuring effective communication between professional and seasonal teams. Nestled on the scenic coast, Misselwood Events is more than just a venue – it’s a destination where memories are made. As part of the Endicott College community, we offer a collaborative and professional environment that celebrates creativity and teamwork while delivering exceptional service.

Key Outcomes

• 60% Logistics Coordination Coordinate and implement all details for Endicott‑hosted programs, Misselwood events series, and small scale corporate day and overnight programs Perform administrative support tasks, including managing inbox correspondence, processing invoices, and maintaining operational records. Assist with scheduling seasonal staff Serve as a liaison between professional staff and seasonal team members to ensure clear communication and efficient event execution. Support Event Operation Managers will logistics and operational tasks
• 40% On‑Site Operations Support the Operations Management team in ensuring the Misselwood House is ready to welcome guests and that day‑to‑day operations run smoothly. Assist with venue setup and teardown, ensuring all materials, signage, equipment, and supplies are in place before, during, and after events. Maintain inventory, submit maintenance requests, and support operational needs Perform other duties as assigned to contribute to the successful execution of events and daily operations.

Core Competencies

• Reliability able to get the job done, available, and engaged with the job and the Endicott community
• Organization organizes time and resources well so that work is done efficiently and on time
• Communication Skills has clear, effective, and efficient ways of communicating, both orally and in writing
• Adaptability shows a willingness to adopt new ideas and to do things differently
• Follow Through takes ownership of projects and sees them through fruition
• Customer Service customer‑focused with a passion for delivering exceptional service. Employee anticipates the needs and responds to queries in a timely, competent, and approachable manner
• Initiative/Personal Leadership identifies opportunities for improvement and actively contributes to solutions
• Team Player shows a willingness to collaborate and share information, knowledge and experience with team members

Knowledge/Skills/Abilities

• Bachelor’s degree in event management, hospitality, or a related field is required.
• 1-2 years of experience in event coordination, customer service, or related field is preferred.
• Availability to work evenings, weekends, and flexible hours as needed.
• Physical ability to lift up to 40 pounds and remain on your feet for extended periods.
• Proven ability to manage multiple events simultaneously in a fast‑paced, deadline‑driven environment.
• Exceptional customer service skills with a proactive, solution‑oriented approach.
• Strong written and verbal communication skills, with keen attention to detail and accuracy.
• Outstanding organizational and time management skills, with the ability to prioritize tasks and remain composed under pressure.
• Proficiency in Google Workspace and adaptability to new platforms.
• Ability to take initiative, think proactively, and maintain professionalism during stressful situations.
• Strong analytical and problem‑solving skills.
• Commitment to timely and respectful communication, including responding to emails and voicemails.
• ServeSafe, Crowd Manager, and AED/CPR certifications (or willingness to obtain).

In compliance with Massachusetts pay transparency law, the annual base salary range for this position is $50,000–$60,000. Endicott College considers factors such as (but not limited to) the scope and responsibilities of the position, relevant work experience, education, specialized skills, internal equity, and external market data when extending an offer. The final salary is determined by the Human Resources Office based on these factors. This range reflects base salary only and does not include benefits or other compensation.

Benefits and Compensation

• Total Rewards: Competitive benefits and a picturesque work environment.

Endicott College is a vibrant community of lifelong learners. We offer a full spectrum of degree programs and a workplace culture rooted in belonging. Inclusive Culture: We thrive on a mix of backgrounds and perspectives. Engaged Community: Work alongside passionate staff and faculty. Total Rewards: Competitive benefits and a picturesque work environment. The more inclusive we are, the better our work will be. Come do your best work with us.

Endicott College is an affirmative action/equal opportunity employer and is committed to the principles of equal employment and complies with all federal, state, and local laws and regulations advancing equal employment. The College's objective is to employ individuals qualified and/or trainable for open positions by virtue of job‑related education, training, experience, and qualifications without regard to sex, race, religion, color, age, physical disability, sexual orientation, national or ethnic origin or citizenship, veteran status, genetic information, pregnancy, or any other status protected by law.