Event Manager

ASM Global; Hampton (AL); On-site; USD 48,000 - 52,000; Full time

Job summary

ASM Global in Hampton, VA is seeking an Event Manager to coordinate planning, execution, and post-event activities for a variety of client events. You will liaison with clients, staff, and vendors to ensure seamless service and adherence to facility policies.

This role requires strong organizational and communication skills, the ability to work long and irregular hours, and a professional presentation. A four-year degree and 1–2 years of related experience are preferred.

Qualifications

• Bachelor’s degree from an accredited four-year college.
• 1–2 years related experience and/or training.
• Working knowledge of facility management, services and equipment.

Responsibilities

• Conducts pre-event meetings with clients and vendors, advising on setup options and expenses.
• Coordinates communication of event requirements using detailed work orders and plans.
• Maintains up-to-date event information and informs senior staff of changes.
• Prepares event cost estimates and monitors final billing.
• Liaises between clients and HRCC staff to ensure successful events and compliance.
• Oversees events and responds to client requests and problems on-site.
• Rotates with staff to function as Manager on Duty and ensures safety and standards.

Skills

Organizational skills

Interpersonal skills

Communication skills

Time management

Supervisory experience

Professional presentation

Education

Bachelor’s degree

Job description

DEPARTMENT: Event Services

JOB TITLE: Event Manager

REPORTS TO: Director of Sales & Event Services

FLSA: Full-Time Salary, Exempt

Compensation: $48,000 - $52,000 Annually

* * * * *

POSITION SUMMARY

Under general supervision, coordinates and provides professional client services support in the planning, organization, and supervision of events within the Hampton Roads Convention Center. Acts as a liaison between the facility and clients, ensuring all client requirements and facility policies are adhered to.

MAJOR RESPONSIBILITIES

• Conducts pre-event meetings with clients and vendors. Advises clients of set-up options, services, and additional expenses relating to their event.
• Coordinates and provides clear, concise, and timely communication of event requirements to HRCC staff by preparing detailed work orders, floor plans, event staffing requirements, schedules and general instructions using industry specific software.
• Maintains accurate and up-to-date information on each event, keeping the Senior Event Manager and the HRCC staff current on additions or changes.
• Prepares event cost estimates and monitors final billing.
• Monitors in-house set-up, acting as a liaison between clients and HRCC staff in order to ensure successful events. Ensures the facilities equipment, physical set-up and labor provided meet the requirements of contractual agreements within the constraints of safety, health and fire code standards.
• Coordinates activities with the various service contractors for assigned events.
• Attends appropriate planning, organization and other event and facility related meetings.
• Oversees events, maintaining close contact with clients, responding to and following up on client requests, concerns and problems.
• Responds to common inquiries or complaints from customers on-site.
• Rotates with other facility personnel to function as Manager on Duty.
• Works independently, exercising judgment and initiative, while remaining flexible to adjust to situations as they occur.
• Creates and distributes post event synopses to appropriate HRCC staff.
• Maintains effective working relationships with employees, clients, exhibitors, customers and other encountered in the course of employment.
• Works extended and/or irregular hours including nights, weekends and holidays as determined by event needs.

KNOWLEDGE, SKILLS & ABILITIES

• A Bachelor’s Degree from an accredited four (4) year college or university.
• One (1) to two (2) years related experience and/or training.
• Or equivalent combination of education and experience.
• Working knowledge of the principles of facility management, services and equipment for a similar facility.
• Excellent organizational, planning and interpersonal skills.
• Good written and verbal skills.
• Ability to prioritize multiple projects.
• Demonstrate problem-solving and communication skills.
• Supervisory experience preferred.
• Professional presentation, appearance and work ethic.
• Ability to work under limited supervision and to interact with all levels of staff including management.
• Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends and holidays.

This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent. The knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.

1610 Coliseum Drive ● Hampton, Virginia 23666 ● www.thehrcc.com ● [e-mail] ● 757-315-1610

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.