Sr. Event Manager

ASM Global-SMG; Pittsburgh (Allegheny County); On-site; USD 40,000 - 60,000; Full time

Job summary

ASM Global-SMG is seeking an Event Coordinator in Pittsburgh to ensure operational needs are met for various events. The role involves coordinating logistics, advising clients, and managing internal departments effectively.

Applicants should have a degree and at least two years of experience in event execution and excellent communication skills. The position requires the ability to work flexible hours and serve on-site during events.

Qualifications

• Two years of experience in event coordination required.
• Must be able to work under limited supervision.
• Professional presentation and work ethic necessary.

Responsibilities

• Coordinate and manage event details and logistics.
• Serve as primary contact for clients and internal teams.
• Prepare and distribute event documentation efficiently.

Skills

Excellent communication skills

Excellent organizational skills

Excellent problem-solving skills

Ability to manage conflicting priorities

Teamwork

Education

Bachelor's or Associate's degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Ungerboeck

Social Tables

Job description

This position is responsible for ensuring that the operational needs of clients are met by mobilizing the necessary internal resources to properly set up, operate and close out events. The incumbent serves as the primary contact for the client and all internal departments and must be present during the execution of the event. Position requires flexible hours.

Primary Responsibilities

Event Coordination

• Advises, guides, counsels and meets with assigned clients as necessary regarding all event details and logistics.
• Gathers and organizes all information pertinent to the event such as scheduled and meeting room requirements.
• Responds to client inquiries by either providing information or directing inquiry to appropriate internal department.
• Advises clients on the operational procedures, policies, rules and regulations and deadlines of the facility.
• Quotes prices for operational and labor services not specified in the Event License Agreement.
• Provides clear, concise and timely communication of detailed requirements to operational departments.
• Processes last‑minute changes requested by clients, and alerts internal departments and/or service contractors as necessary.
• Must be present during the execution of the event and serve as manager on duty as required.
• Coordinates, schedules and hosts weekly upcoming event meetings.
• Provides backup support to the Director of Events on all administrative functions such as staffing, scheduling and budgetary research.

Event Administration

• Prepares and distributes to client and internal departments in a timely manner an event document detailing all information required for the execution of the event.
• Maintains documentation of all contracts and correspondence related to definite sales accounts.
• Accurately inputs and updates all information pertaining to definite sales accounts into the computer.
• Prepares, reviews, and completes final event settlements.
• Handles subsequent inquiries regarding event settlements.

Internal Communication

• Meets with internal departments as necessary to discuss event requirements.
• Holds pre‑event meetings with client and internal departments to review event requirements and logistics.
• Attends departmental meetings as required.
• Assists in training new team members in event services, standard operating procedures, protocols, regulations and systems.
• Performs all other duties as assigned by the Director of Event Services.

Working Conditions

Substantial standing and walking, sitting at computer; not substantially exposed to adverse conditions. Performance of office‑related functions in a standard office setting. Activities occur both inside and outside the Center; some seasonal cold, heat, and humidity. Must be able to work long hours, weekends and/or nights as events dictate.

Knowledge, Skills and Qualifications

• Two years of experience in the operation and execution of conventions, trade shows, and/or corporate meetings is required.
• Bachelor's or Associate's degree required.
• Must be able to effectively manage many conflicting priorities at one time.
• Excellent communication skills.
• Must be able to work under limited supervision.
• Ability to work in a team environment and interact with all department levels and staff.
• Excellent organizational skills.
• Excellent problem‑solving and decision‑making skills.
• Professional presentation, appearance, and work ethic.
• Computer knowledge includes Microsoft Word, Excel, Outlook, Ungerboeck, and Social Tables.

EEO Statement

LEGENDS GLOBAL is an Equal Opportunity/Affirmative Action employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.