Banquet Server

ASM Global-SMG; Hampton (VA); On-site; USD 16,531 - 20,664; Part time

Job summary

ASM Global-SMG, located at the Hampton Roads Convention Center, is seeking a Banquet Server. In this role, you will support the Food & Beverage Manager by delivering exceptional service during events, ensuring timely setup, service, and cleanup.

The ideal candidate should have at least 6 months of experience in a service-oriented role and possess strong guest service skills. Flexibility in scheduling to cover various events is essential.

Qualifications

• Minimum of 6 months work experience in a service-oriented environment.
• Strong guest service skills.
• Flexible schedule to cover events.

Responsibilities

• Assist with event setup and cleanup.
• Provide friendly and courteous customer service.
• Follow instructions from the Food & Beverage Manager.

Skills

Guest service skills

Catering knowledge

Ability to follow instructions

Job description

Legends Global, the leader in privately managed public assembly facilities, has an immediate opening for a Banquet Server at the Hampton Roads Convention Center.

Job Summary

As a Banquet Server, you will support the Food & Beverage Manager and Banquet Captain in delivering exceptional service at events, ensuring seamless setup, service, and cleanup while maintaining professional appearance and grooming standards.

Responsibilities

• Report for work in proper uniform according to the scheduled time.
• Follow instructions for each event as given by the Food & Beverage Manager and/or Banquet Captain.
• Assist with collecting banquet equipment including flatware, china, glassware, and serving pieces for each event.
• Assist with preparing garnishes, beverages, condiments, and breads.
• Assist with cleaning and filling salt and pepper containers, sugar dishes, and creamers.
• Assist with preparation and set‑up of the event room when necessary.
• Prepare tables with place settings as instructed by the Food & Beverage Manager and/or Banquet Captain.
• Attend pre‑function meeting to receive briefing of event details.
• Provide friendly and courteous customer service at all times.
• Remain at assigned station and perform duties according to each event.
• Report any customer concerns and/or complaints to the Banquet Captain.
• Break down tables and banquet equipment after each event.
• Clean and return serving pieces to proper storage.
• Adhere to strict grooming standards and company policies.
• Follow service standards, procedures, and guidelines.
• Perform other duties as assigned and deemed necessary.

Qualifications

• Minimum of 6 months work experience in a service‑oriented environment.
• Knowledge of catering services and terminology.
• Strong guest service skills.
• Ability to receive and carry out instructions in a timely manner.
• Requires flexible schedule to cover events.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Physical Demands

Employees must be able to move around the facility, stand for long hours during events, talk and hear, perform repetitive eye/hand coordination, lift and carry up to 25 lbs. above shoulder level for up to 5 minutes at a time, and stand, walk, stoop, reach, and handle objects constantly. The position may require work inside or outside the building as needed by events. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Contact Information

1610 Coliseum Drive, Hampton, VA 23666
www.thehrcc.com
[e-mail]
757‑315‑1610

EEO Statement

Legends Global is an Equal Opportunity/Affirmative Action employer and encourages Women, Minorities, Individuals with Disabilities, and Protected Veterans to apply. Legends Global is a VEVRAA Federal Contractor.