Banquet Server

ASM Global; Hampton (AL); In loco; USD 23.000 - 32.000; Tempo pieno

Descrizione del lavoro

Legends Global, a leader in privately managed public assembly facilities, seeks a Banquet Server for The Hampton Roads Convention Center in Hampton, VA. Compensation is $20.00 hourly. You will support event service, set-up, and guest assistance with professional attire and a focus on customer satisfaction.

Qualified candidates have at least six months in a service role, knowledge of catering terms, and strong guest service skills. Flexibility to cover event times is required.

Competenze

• Minimum six months in a service-oriented environment.
• Knowledge of catering services and terminology.
• Strong guest service skills.
• Ability to follow instructions and adapt to events.

Mansioni

• Reports for work in proper uniform according to the scheduled time.
• Follows instructions for each event as given by the Food & Beverage Manager and/or Banquet Captain.
• Assists with collecting all banquet equipment and serving pieces.
• Assists with preparing garnishes, beverages, condiments, and breads.
• Assists with cleaning and filling salt/pepper containers, sugar dishes, creamers, etc.
• Assists with preparation and set-up of event room as needed.
• Prepares tables with place settings as instructed.
• Attends pre-function meetings for briefing of event details.
• Provides friendly and courteous customer service at all times.
• Remains at assigned station and performs duties per event.
• Reports customer concerns to Banquet Captain.
• Breaks down tables and equipment after events.
• Returns serving pieces to storage area.
• Adheres to grooming standards and policies.
• Follows service standards and guidelines.
• Performs other duties as assigned.

Conoscenze

Catering knowledge

Guest service

Flexible schedule

Follow instructions

Descrizione del lavoro

Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Banquet Server at The Hampton Roads Convention Center.

Compensation: $20.00 hourly

Essential Duties and Responsibilities

Include the following. Other duties may be assigned.

• Reports for work in proper uniform according to the scheduled time.
• Follows instructions for each event as given by the Food & Beverage Manager and/or Banquet Captain.
• Assists with collecting all banquet equipment to include flatware, china, glassware, and serving pieces needed for each event.
• Assists with preparing garnishes, beverages, condiments, and breads.
• Assists with cleaning and filling salt and pepper containers, sugar dishes, creamers, etc.
• Assists with preparation and set-up of event room when necessary.
• Prepares tables with place settings as instructed by the Food & Beverage Manager and/or Banquet Captain.
• Attends pre-function meeting for briefing of event details.
• Provides friendly and courteous customer service at all times.
• Remains at assigned station and perform duties as assigned according to each event.
• Reports any customer concerns and/or complaints to Banquet Captain.
• Breaks down tables and banquet equipment after each event.
• Cleans and returns serving pieces to proper storage area.
• Adheres to strict grooming standards and policies of company.
• Follows service standards, procedures and guidelines.
• Performs other duties as assigned and deemed necessary.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Minimum of six (6) months’ work experience in service-oriented environment.

Skills and Abilities

• Knowledge of catering services and terminology
• Strong guest service skills
• Receive and carry out instructions in a timely manner
• Requires flexible schedule to cover events

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position requires performing repetitive eye/hand coordination; daily lifting and carrying up to 25 lbs. above shoulder level for up to 5 minutes at a time; constant standing, walking, stooping, reaching, and handling objects. This position may require work inside or outside of the building, as needed by events.

This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent. The knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.

1610 Coliseum Drive ● Hampton, Virginia 23666 ● www.thehrcc.com ● [e-mail] ● 757-315-1610

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.