Event Experience Coordinator

Sea Island Company; Sea Island (GA); On-site; USD 52,000 - 76,000; Full time

Job summary

Sea Island Company is seeking an Event Concierge to ensure every event unfolds with precision and grace. You will maintain composure under pressure, anticipate client needs, and coordinate details from room setups to transportation, serving as the essential link between Catering, Convention Services, and Wedding teams.

You will respond to guest requests with warmth and confidence, uphold Sea Island procedures, and share knowledge of Sea Island’s offerings with guests and members.

Responsibilities

• Meet with clients to thoughtfully coordinate every detail that brings their event to life, including meeting room setups, audiovisuals, tee times, spa appointments and transportation arrangements.
• Serve as the vital connection between Catering, Convention Services, and Wedding teams and the on-site event contact, ensuring requests are heard and details are expertly handled.
• Support the team with administrative needs and special projects, maintaining a poised, attentive presence throughout each event.
• Respond to guest requests and follow through to assure satisfactory outcomes and compliance, upholding departmental procedures for quality, timing, attendance, and appearance.
• Follow Sea Island safety protocols and stay informed about properties, services, and offerings to share with guests and members.
• Be proactive in helping when needed, coordinating efforts with leadership and other departments, and resolving concerns promptly.

Job description

Sea Island Company is seeking an Event Concierge to ensure every event unfolds with precision and grace. You will maintain composure under pressure, anticipate client needs, and coordinate details from room setups to transportation, serving as the essential link between Catering, Convention Services, and Wedding teams.

You will respond to guest requests with warmth and confidence, uphold Sea Island procedures, and share knowledge of Sea Island’s offerings with guests and members.