Event Coordinator (Part-Time)

Fooda; Santa Clara (CA); On-site; USD 28,929 - 30,307; Part time

Benefits offered by this job

Paid time off

401k with company match

Pre-tax commuter expense benefit

Networking opportunities

Free food

Job summary

Fooda is hiring an Event Coordinator in Santa Clara to support various event operations, ensuring an excellent customer experience. Ideal candidates will have a background in hospitality or events, with strong customer service and problem-solving skills.

This part-time role offers flexibility in hours, competitive wages ($21-$22/hr), and opportunities for advancement within Fooda.

Qualifications

• Strong customer service skills and friendly demeanor.
• Ability to problem-solve issues effectively.
• Technologically savvy and adaptable in a fast-paced environment.
• Organized and detail-oriented with strong communication skills.
• Prior catering or serving experience preferred.

Responsibilities

• Support Fooda events in various roles from setup to customer service.
• Troubleshoot technical issues with onsite technology and systems.
• Conduct onsite promotions and provide app coaching.
• Ensure consistency in restaurant event setup and customer experience.

Skills

Customer service

Problem-solving

Technical competency

Relationship building

Organizational skills

Job description

Who We Are:

We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 2,000 restaurants, Fooda feeds hungry people at work through our ongoing food programs located within companies and office buildings. Every day, each Fooda location is served by a different restaurant that comes onsite and serves fresh lunch from their chef’s unique menu. Fooda operates in over 20 major US cities and continues its expansion across the United States. Eight out of ten employees believe Fooda is one of their company’s top perks.

Fooda is currentlyrecruiting for a full timeEvent Coordinator in our Santa Clara market.This is an excellent opportunity for candidates with a hospitality or events background who are eager to learn about food service, work with great customers, and support a broad network of excellent local restaurants.

What You’ll Be Doing

• Support Fooda events in a variety of capacities, including: 1.) being onsite to set-up, tear down, clean equipment and site areas, problem-solve, and ensure high quality set-up and customer experience, 2.) serve as back-up cashier at Fooda Cafés for team members who have time off, and 3.) getting restaurants onsite and access to the building
• Gain competency with Fooda’s technology and standard operations procedures
• Problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication
• Troubleshoot technical issues with point-of-sale (POS) system, onsite technology, and TV menu boards
• Conduct onsite Fooda promotions and mobile app coaching
• Provide real-time onsite customer service to resolve issues promptly directly with the consumer
• Facilitate audits of restaurant event set-up to ensure consistency and high quality
• Escalate issues to Operations Manager when necessary to keep them informed or help problem solve
• Critical hours are over lunch Tuesday - Thursday (10 am – 2 pm) but responsibilities may span 8am-4pm, depending on the market and need

Who You Are:

• You love building relationships with customers and enjoy customer service
• You are friendly, high energy and love interacting with other people
• You are savvy with technology and will be comfortable in a fast-paced start-up
• You are resourceful, exhibit grace under pressure, and know you’re capable of finding solutions
• You are a strong communicator and self-starter
• You are organized and detail oriented. Type-A personality is a plus!
• You’re someone who knows the local territory and gets around efficiently in your own car
• You’re looking for a steady part-time job (between 5 - 25 hours per week) during regular business hours and value flexibility
• Prior catering or serving experience strongly preferred

What We’ll Hook You Up With:

• Competitive wages - $21-$22/hr
• Paid time off
• 401k Retirement Savings Plan with company match
• Pre-tax commuter expense benefit
• Long-term opportunities for advancement within Fooda
• Networking opportunities for work or career with local restaurants
• A fulfilling, challenging work experience and free food!

Must be authorized to work in the United States on a full-time basis. No phone calls or recruiters please.