Event Coordinator

Dave n Busters; Columbus (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading entertainment venue in Columbus is seeking an Event Coordinator to support the sales department and ensure exceptional guest experiences. The role includes managing event logistics, communication with guests and team members, and administrative duties to facilitate successful events. Ideal candidates will possess strong organizational and communication skills, with a friendly, proactive approach.

Qualifications

• Friendly demeanor with a positive attitude.
• Ability to analyze basic data for decision-making.
• Capability to read and communicate effectively in English.

Responsibilities

• Support the sales department and finalize event details.
• Handle requests for social events and convert them into confirmed business.
• Provide administrative support and follow up on contracts.

Skills

Organizational skills

Communication skills

Decision-making skills

Customer service

Job description

Job Description:

POSITION SUMMARY:
The Event Coordinator supports the sales department in executing the important behind-the-scenes administrative functions that keep the store functioning efficiently. Without this critical role, our efforts to provide “unreasonable hospitality” would be impossible. The Event Coordinator is responsible for supporting the sales department by completing administrative duties and confirmation calls to finalize event details. Additionally, the Event Coordinator participates in the sales process and is responsible for booking a portion of our social market.

YOU WILL BE AN OUTSTANDING EVENT COORDINATOR IF:
• You are friendly and demonstrate a “You Got It” attitude.
• You demonstrate good decision-making skills and can communicate effectively with guests, the Sales Team, and Management.
• You can communicate clearly and regularly with Operations, the Sales Team, and guests.
• You can clearly verbalize guests' needs to Operations and other Team Members.
• You have strong organizational skills.
• You have strong verbal communication skills.
• You can analyze basic data to assist Operations and the Sales Team with decision-making.
• You can read and communicate effectively in English.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Go above and beyond to meet the needs of each Special Events Guest, communicating all requests from the host to ensure all contracts are updated.
• Handle RFPs and calls for social events, converting them into confirmed business.
• Conduct site tours as needed.
• Ensure accurate and prompt distribution of all paperwork for “pop-up parties,” working with management to ensure adequate staffing.
• Provide administrative support to the Sales Department, including follow-up on calls/emails/tasks with Event Hosts after the sale is closed, and communicate any changes to BEOs or signed contracts to Operations.
• Follow up on accounts receivable, collect payment information, and close out remaining balances.
• Submit check requests and invoices as needed.
• Ensure Operations has the most up-to-date BEO for each event.
• Offer upsell opportunities to Event Hosts after the sale is closed.
Because we expect you to “Act like you own it,” your job includes all the above duties plus other duties as assigned. If you see a need, meet it; if you have an idea, share it; if a Team Member needs help, lend a hand.

The statements above describe the general nature and level of work performed in this role. They are not an exhaustive list of all responsibilities, duties, and skills required for this position.

Salary Range:

$13.45 - $18.25

We are an equal opportunity employer and participate in E-Verify where required.