Event/Conference Specialist 2

HireTalent; Springfield (MA); Remote; USD 60,000 - 80,000; Full time

Job summary

An innovative firm is seeking a detail-oriented Event Technology Consultant/Specialist to enhance the attendee experience through the Cvent platform. In this role, you'll leverage your technical expertise to create registration sites, mobile apps, and reports while collaborating with clients to ensure their event technology needs are met. If you thrive in a fast-paced environment and have a passion for event planning, this is the perfect opportunity to make a significant impact. Join a dynamic team that values creativity and problem-solving as you help shape memorable events for clients across various industries.

Qualifications

• 3-5 years of experience with Cvent platform required.
• Basic knowledge of HTML, CSS, and graphic design is essential.
• Proficient in MS Office applications.

Responsibilities

• Build and maintain registration sites and mobile apps using Cvent.
• Consult with clients on event technology solutions and best practices.
• Manage relationships with event technology partners.

Skills

Cvent platform

HTML

CSS

Graphic Design

MS Office (Word, Excel, Outlook, PowerPoint)

Database Management

Technical and Data Management Skills

Android and iOS User Interfaces

Tools

Airtable

Job description

Job Title: Event/Conference Specialist 2
Job Duration: 9 Months
Job Location: Remote

Job Description:
At ***, we’re passionate about helping millions of people find financial freedom and this passion has driven our approach to developing highly interactive digital experiences for our customers. The Event Technology Consultant/Specialist sits on the Event and Conference Management Team. The primary focus of this role is to support the attendee management and pre-event and on-site experience process within Cvent - specifically the development of the meeting registration sites, attendee hub event apps, surveys, and reporting.

To help us achieve our mission, we are hiring an Event Technology Consultant/Specialist to join our team.

What great looks like in this role:
Our ideal Event Technology Consultant/Specialist candidate is techy savvy and client focused with familiarity of corporate event planning standards. You’ll use your skills to improve the event technology journey for clients through creative platform solutions. You’re also deadline oriented to ensure we meet event deadlines.

Objectives of this role:

1. Understand and Implement Cvent Event Software.
2. Understand meeting objectives and event technology platform capabilities to guide clients on website development including but not limited to complex multi-participant type meetings; meetings with multiple session/activity options, and VIP meetings.
3. Maintain platform data and produce quality reports to fulfill the budget owners’ needs.

Daily and monthly responsibilities:

1. Build and maintain registration sites, email communications, mobile apps, reporting portal, virtual event platform, and surveys within the Cvent platform in alignment with ***’s brand standards.
2. This position will consult with clients both internal and external on how event technology solutions can best achieve program goals and provide guidance on event technology design and best practices.
3. Consultation with Meeting Planner and Meeting Owner to educate teams on all event technology needs of the meeting or event.
4. Quick turnaround on tasks to meet or exceed all client deadline expectations.
5. Keep project plans updated in Airtable.
6. Work with event technology contractors to assign and manage workload.
7. Manage and maintain relationships with event technology partners as assigned.
8. Manage reporting and data within the system to ensure we have accurate records.
9. Staying up to date with new technology releases and implement new product updates.
10. Maintain technology integration of credit card processing and reporting.
11. Support API integrations within event technology platform.
12. Create and manage technology timelines for meetings and events.
13. Understand and implement general event technology tasks - create, edit, delete, manage user profiles, analytics.

Minimum Requirements:

1. 3-5 Years of experience with Cvent platform.
2. Basic knowledge of HTML, CSS, and graphic design.
3. Proficient in MS Office - Word, Excel, Outlook, and PowerPoint.
4. Experience with database management programs.
5. Proven ability to manage multiple tasks and balance client needs.
6. Possess strong technical and data management skills.
7. Possess an understanding of Android and iOS user interfaces and ecosystems to aid in the downloading, installation, content display and use of mobile applications.
8. Must be available to work east coast hours.

Preferred qualifications:

1. Strong communication skills with clients and internal team members that is clear, concise, and professional.
2. Build strong relationships and comfortable working with different personalities.
3. Creative and pro-active problem-solver.
4. Experience with a project management platform such as Airtable.
5. Cvent certifications a plus.