Event Concierge: Elevate Meetings & Guest Experiences

White Lodging; Indianapolis (IN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Parental leave

PTO with rollover

DailyPay

EAP

401(k) match

Wellness tools

Referral bonuses

Leadership development

Tuition reimbursement

Hotel discounts

Growth opportunities

Job summary

White Lodging is seeking an Event Concierge to ensure exceptional event experiences by anticipating needs, coordinating details, and delivering outstanding service to planners and guests at our Indianapolis hotels.

You will greet planners, verify room set-ups per BEOs, participate in daily meetings, and support events with reliability, initiative, and a guest-first mindset. Competitive benefits and growth opportunities available.

Qualifications

• A passion for delivering the best guest service and experience.
• Desire to take initiative and self-motivate.
• Good judgment and problem-solving skills.
• Ability to lift up to 10 lbs regularly and 25 lbs occasionally; stand and move for extended periods.

Responsibilities

• Greet meeting/event planners in their meeting room to review agendas and timelines.
• Check each meeting room for accuracy of setup according to BEOs prior to event.
• Follow the Event Concierge checklist for each room and submit to the supervisor.
• Attend and participate in daily BEO meetings, team Stand-Up and Pre-Convention meetings.
• Perform other duties as assigned.

Skills

Guest service

Initiative

Problem solving

Communication

Job description

White Lodging is seeking an Event Concierge to ensure exceptional event experiences by anticipating needs, coordinating details, and delivering outstanding service to planners and guests at our Indianapolis hotels.

You will greet planners, verify room set-ups per BEOs, participate in daily meetings, and support events with reliability, initiative, and a guest-first mindset. Competitive benefits and growth opportunities available.