Lead Supervisor, Concessions - Ryan Field

Compass Group USA; Evanston (IL); On-site; USD 40,000 - 43,000; Full time

Benefits offered by this job

Instapay

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Compass Group USA in Evanston is seeking a Lead Concessions Supervisor for Ryan Field to oversee concession operations across multiple stands during events and lead the frontline team. You will ensure guest service, food safety, and financial controls are maintained on event days.

The role requires leadership experience and the ability to work evenings, weekends, and holidays in a stadium setting, with benefits like Instapay and wellness programs offered by Levy/Compass Group.

Qualifications

• Two years of experience in concessions, food service, hospitality, retail, or event operations.
• Prior leadership or supervisory experience.
• Ability to work event-driven schedules including evenings, weekends, and holidays.

Responsibilities

• Oversee concession operations across multiple stands or assigned venue areas during events.
• Provide leadership and direction to Concessions Supervisors and hourly staff.
• Conduct pre-event operational briefings and communicate service expectations.
• Ensure a high standard of hospitality is maintained.
• Monitor cash handling, inventory controls, and reconciliation procedures.
• Ensure compliance with food safety, alcohol service, and venue policies.

Skills

Concessions experience

Leadership experience

Event-driven scheduling

Job description

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Lead Supervisor, Concessions - Ryan Field

Position Title:[[title]]

Pay Range: $29.00to$31.00

Diversityof thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

At Ryan Field, we are building a world-class game day and event experience. Our Ryan FieldLead Concessions Supervisorsare instrumental in creating memorable moments for guests, donors, season ticket holders, sponsors, and visitors.The Lead Concessions Supervisoris responsible foroverseeing multiple concession locations and supporting the successful execution of food and beverage operations throughout Ryan Field. This position serves as the primary event-day leader for assigned concession areas, providing direction tothefrontline team members while ensuring exceptional guest service, operational efficiency, food safety compliance, and financial accountability.

• Oversee concession operations across multiple stands or assigned venue areas during events.
• Provide leadership and direction to Concessions Supervisors and hourly staff.
• Conduct pre-event operational briefings andcommunicateservice expectations.
• Ensure a high standard of hospitality ismaintained.
• Monitorcash handling, inventory controls, and reconciliation procedures.
• Ensure compliance with food safety, alcohol service, and venue policies.

Preferred Qualifications

• Two years of experience in concessions, food service, hospitality, retail, or event operations.
• Prior leadership or supervisory experience.
• Ability toworkevent-driven schedules including evenings, weekends, and holidays.
• Stadium, arena, or entertainment venue experience.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.