Event Concessions Lead — Fast, High-Volume Service

Sodexo; Birmingham (AL); On-site; USD 26,000 - 35,000; Part time

Job summary

At Sodexo, the Concessions Stand Lead in Birmingham provides on-site leadership for an assigned concession stand during events. You will direct concession staff, ensure service standards, and manage operations during high-volume periods in collaboration with the Concessions Supervisor.

The role emphasizes speed, accuracy, cleanliness, and guest satisfaction, with responsibilities including staff guidance, onboarding, and timely shift execution.

Qualifications

• High School diploma, GED, or equivalent experience required.
• Minimum of 1–3 years of concessions, food service, or customer service experience required.
• Prior lead experience preferred.
• Must meet minimum age requirements to lead alcohol service based on local and state regulations.
• Must maintain a valid TIPS (Training for Intervention Procedures, TEAM or equivalent alcohol-service certification) and comply with state training requirements.
• A food handler certification may be required based on state or local regulations.

Responsibilities

• Serve as the on-stand lead for assigned concession locations during events.
• Provide guidance and support to staff during peak service periods.
• Address basic guest concerns and elevate issues to the Concessions Supervisor when appropriate.
• Communicate operational needs, staffing issues, or supply shortages to leadership.
• Support onboarding and training of concession staff.
• Ability to frequently lift and move up to 35 pounds and occasionally up to 40 pounds.
• Attends work and shows for scheduled shift on time with satisfactory regularity.
• Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.

Skills

Concessions experience

Food service

Leadership

Customer service

Education

High School diploma or GED

Job description

At Sodexo, the Concessions Stand Lead in Birmingham provides on-site leadership for an assigned concession stand during events. You will direct concession staff, ensure service standards, and manage operations during high-volume periods in collaboration with the Concessions Supervisor.

The role emphasizes speed, accuracy, cleanliness, and guest satisfaction, with responsibilities including staff guidance, onboarding, and timely shift execution.