Event & Catering Coordinator

Kintura; Cary (NC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

PTO

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Flexible Spending Account

401k eligibility

Wellness Center access

Wellness programs

Employee Assistance Program

Mission-driven team

Job summary

Glenaire in North Carolina is seeking an organized Event & Catering Coordinator to plan, coordinate, and execute events and catered functions across our Continuing Care Retirement Community.

The ideal candidate is proactive, detail-oriented, and thrives on delivering memorable experiences for residents, families, and staff. Responsibilities include managing reservations, coordinating with dining services, and supervising event staff to ensure flawless execution.

Qualifications

• Bachelor's degree in Event Management, Hospitality Management, Business Administration, or related field preferred.
• Minimum of three years of experience in event coordination, catering, hospitality, or related field strongly preferred.
• Experience supervising staff, coordinating catered events, or managing banquet operations preferred.
• Experience in a senior living or hospitality setting is a plus.

Responsibilities

• Coordinate and oversee community events, private functions, meetings, and catered gatherings from reservation to completion.
• Serve as primary contact for residents, guests, and staff regarding reservations, room availability, setup, and catering.
• Manage event scheduling, room reservations, and event details for seamless coordination.
• Prepare and execute Banquet Event Orders (BEOs) ensuring client expectations are met.
• Coordinate with Dining Services for catering requirements and timelines.
• Collaborate with Wellness and other departments to support resident programming.
• Ensure event spaces are prepared and ready prior to functions.
• Oversee post-event breakdown and storage of furnishings and equipment.
• Provide exceptional customer service to residents, families, guests, and staff.

Skills

Communication

Interpersonal skills

Organizational skills

Problem solving

Independent work

Team collaboration

Event planning

Catering coordination

Banquet management

Microsoft Office

Education

Event Management degree

Hospitality Management degree

Tools

Event scheduling software

Banquet management software

Job description

Glenaire is hiring! Events & Catering Coordinator

Glenaire, a Continuing Care Retirement Community, is seeking an organized, personable, and detail-oriented Event & Catering Coordinator to oversee the planning, coordination, and execution of events and catered functions throughout our senior living community.

This position plays an important role in creating exceptional experiences for residents, families, guests, and staff. The ideal candidate is a proactive problem-solver who enjoys working with people, managing multiple priorities, and ensuring every event runs smoothly from start to finish.

Essential Duties and Responsibilities

Event Planning & Coordination

• Coordinate and oversee community events, private functions, meetings, and catered gatherings from initial reservation through event completion.
• Serve as the primary point of contact for residents, guests, and staff regarding event reservations, room availability, setup requirements, and catering needs.
• Manage event scheduling, room reservations, and event details to ensure seamless coordination.
• Prepare, review, and execute Banquet Event Orders (BEOs), ensuring all event specifications and client expectations are met.
• Coordinate with the Dining Services team to communicate catering requirements, timelines, and special requests.
• Collaborate with the Wellness team and other departments to support resident programming and community events.
• Ensure event spaces are properly prepared, organized, and ready prior to scheduled functions.
• Oversee post-event breakdown, cleanup, and proper storage of furniture, supplies, and equipment.

Customer Service & Resident Experience

• Provide exceptional customer service to residents, families, guests, and staff.
• Anticipate event needs, respond promptly to requests, and resolve concerns professionally.
• Ensure events are executed with attention to detail, hospitality, and a commitment to resident and guest satisfaction.
• Foster positive working relationships across departments to support a welcoming and engaging community environment.

Staff Supervision & Administrative Responsibilities

• Coordinate and schedule event staff to ensure appropriate coverage for scheduled functions.
• Provide direction, training, and performance feedback to event staff.
• Oversee event staff timekeeping, payroll submissions, and performance evaluations.
• Assist with interviewing, hiring, and onboarding event staff as needed.
• Prepare and present event invoices, coordinate payment collection, and maintain accurate event records.
• Monitor the appearance, organization, and readiness of event spaces and shared community areas.
• Attend departmental meetings and participate in community initiatives as requested.
• Perform other related duties as assigned.

Required Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal and customer service skills, with the ability to interact professionally and compassionately with older adults, families, guests, and colleagues.
• Exceptional organizational skills and attention to detail.
• Ability to manage multiple events, competing priorities, and changing schedules effectively.
• Strong problem-solving skills and the ability to remain calm and professional in a fast-paced environment.
• Demonstrated ability to work independently, take initiative, and collaborate across departments.
• Experience with event scheduling, catering coordination, or banquet management software, or the ability to learn new systems quickly.
• Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel.
• Flexibility to work occasional evenings, weekends, or holidays based on event schedules.

Education and Experience

• Bachelor's degree in Event Management, Hospitality Management, Business Administration, or a related field preferred.
• Minimum of three years of experience in event coordination, catering, hospitality, or a related field strongly preferred.
• Previous experience supervising staff, coordinating catered events, or managing banquet operations preferred.
• Experience working in a senior living community, retirement community, or hospitality setting is a plus.

Our Ideal Candidate

The successful Event & Catering Coordinator brings warmth, professionalism, creativity, and exceptional attention to detail to every interaction. This individual takes pride in creating memorable experiences, building meaningful relationships with residents, and ensuring that each event reflects Glenaire's commitment to hospitality and service excellence.

What's for You as a Event & Catering Coordinator ?

• PTO
• Excellent medical/dental/vision insurance at a low cost for you and your family
• Disability and life insurance
• Flexible Spending Account
• Retirement Plan (401k) eligibility
• Access to the Wellness Center and free wellness programs
• Robust Employee Assistance Program
• Faith-based and mission-driven
• A true team spirit and belief in making a difference together!