Event Banquets Specialist

165 Hard Rock Casino Northern Indiana, LLC; Gary (IN); On-site; USD 31,000 - 46,000; Full time

Job summary

165 Hard Rock Casino Northern Indiana, LLC is seeking a banquet setup/servers role to maintain banquet rooms, assist servers, and manage A/V equipment for events. The position requires attention to cleanliness, organization, and guest relations for upscale casino events.

The role involves moving and arranging tables, managing equipment, and engaging guests in a high-volume hospitality environment. Evening, weekend, and holiday shifts are expected.

Qualifications

• One or more years’ experience in banquets in a high volume, upscale hotel.
• Excellent oral and written communication skills.

Responsibilities

• Create an atmosphere that induces guests to choose Hard Rock for gaming entertainment and mentor team members to deliver superior guest service.
• Meet and greet guests in a friendly and warm manner.
• Set up and break down meeting rooms according to event orders and maintain cleanliness of equipment and rooms.
• Arrange conference equipment in meeting rooms per event requirements.
• Open rooms adjusting lights, sound, and temperature before guests arrive.
• Ensure proper use, storage and maintenance of all A/V and meeting room equipment.
• Maintain high safety and cleanliness standards in all event spaces and related areas.
• Communicate needs, problems, and concerns from guests to supervisor.
• Perform cleaning and sanitizing of work and public spaces.
• Attend seminars when needed.
• Take orders and explain specials to guests using POS and service equipment.

Skills

Guest relations

Event setup

Communication

Mobility & stamina

Education

High School diploma or GED

Tools

A/V equipment

Job description

165 Hard Rock Casino Northern Indiana, LLC is seeking a banquet setup/servers role to maintain banquet rooms, assist servers, and manage A/V equipment for events. The position requires attention to cleanliness, organization, and guest relations for upscale casino events.

The role involves moving and arranging tables, managing equipment, and engaging guests in a high-volume hospitality environment. Evening, weekend, and holiday shifts are expected.