Banquet Setup and Event Support Specialist

Hard Rock Casino Rockford; Rockford (IL); Vor Ort; USD 17.000 - 28.000; Vollzeit

Benefits dieser Stelle

Benefits package

Zusammenfassung

Hard Rock Casino Rockford is seeking a Banquet Attendant to maintain cleanliness and organization of banquet rooms, storage, and service areas. You will assist servers, transport tables, manage A/V equipment, and ensure rooms are prepared per event orders and restored after events.

Responsibilities include setting up and breaking down rooms, greeting guests, and supporting staff to deliver exceptional service in a high-volume, upscale casino environment.

Qualifikationen

• One or more years’ experience in banquets in a high volume, upscale hotel and excellent oral and written communication skills.
• High School diploma or GED.

Aufgaben

• Creates an atmosphere that induces guests to make Hard Rock their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
• Meet and greet guests in a friendly and warm manner.
• Sets up and breaks down meeting rooms according to event orders as well as maintains cleanliness standards for equipment and meeting rooms.
• Assemble and arrange conference equipment in meeting rooms per event requirements.
• Open rooms for use adjusting lights, sound volumes, and temperature as needed for each room before guests arrive.
• Ensure proper use, storage and maintenance of all A/V and meeting room equipment.
• Maintain high standards of safety and cleanliness in all areas of the event space, Back of House, Hospitality Suites and any areas designated as Banquet or Entertainment venues.

Kenntnisse

Guest relations

Communication skills

Team player

Ausbildung

High School diploma or GED

Tools

POS system

A/V equipment knowledge

Jobbeschreibung

Hard Rock Casino Rockford is seeking a Banquet Attendant to maintain cleanliness and organization of banquet rooms, storage, and service areas. You will assist servers, transport tables, manage A/V equipment, and ensure rooms are prepared per event orders and restored after events.

Responsibilities include setting up and breaking down rooms, greeting guests, and supporting staff to deliver exceptional service in a high-volume, upscale casino environment.