Event Banquet Server — Guest Experience Champion

Hei Hotels Inc.; United States; Remote; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical and Dental Insurance

Vision Insurance

Vacation/Sick/Holiday

401(k) with matching

Employee discounts

Job summary

HEI Hotels and Resorts is seeking a Banquet Server to assist the Banquet Manager in serving guests during events in the Houston area. You’ll help set up rooms, greet guests, serve courses, replenish beverages and reset spaces for the next function.

We value teamwork and hospitality, offering competitive hourly pay, comprehensive benefits including medical, dental and vision, a 401(k) plan, paid time off, and employee discounts. Equal opportunity employer.

Qualifications

• Hotel experience preferred.
• Must be willing to “pitch-in” and help co-workers with their job duties and be a team player with or without reasonable accommodation.
• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings and serviceware.
• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
• Ability to remember, recite and promote the variety of menu items.

Responsibilities

• Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware.
• Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
• Greet guests and respond to requests in a friendly and courteous manner.
• Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet.
• Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Replenish beverages as necessary, and check with guests for overall satisfaction.
• Once banquet is complete, reset banquet room according to Supervisor’s specifications to ensure the readiness of the room for the following function.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Skills

Hotel experience

Team player

Food & beverage knowledge

Guest relations

Etiquette

Communication skills

Job description

HEI Hotels and Resorts is seeking a Banquet Server to assist the Banquet Manager in serving guests during events in the Houston area. You’ll help set up rooms, greet guests, serve courses, replenish beverages and reset spaces for the next function.

We value teamwork and hospitality, offering competitive hourly pay, comprehensive benefits including medical, dental and vision, a 401(k) plan, paid time off, and employee discounts. Equal opportunity employer.