Event AV Lead: Create Seamless Guest Experiences

Encore Global; Washington (District of Columbia); On-site; USD 25,857 - 33,613; Full time

Job summary

Encore Global is looking for a Technical Lead to manage the setup and operation of audiovisual systems in Washington, DC. This position involves ensuring customer satisfaction, troubleshooting technical issues, and maintaining relationships with clients. Candidates should have 2-3 years of audiovisual experience, customer service background, and a high school diploma. This role offers an hourly pay range of $18.77 - $24.40 and opportunities for professional development.

Qualifications

• 2-3+ years of customer service or hospitality experience is preferred.
• 2-3+ years of audio-visual experience is required.
• A valid driver’s license is required for positions that may operate Company vehicles.

Responsibilities

• Responsible for setup, operation, and breakdown of audiovisual equipment.
• Provide excellent customer service and maintain client relationships.
• Troubleshoot technical issues quickly and efficiently.

Skills

Customer service

Audiovisual experience

Technical troubleshooting

Education

High school diploma required

Associate’s degree preferred

Job description

Encore Global is looking for a Technical Lead to manage the setup and operation of audiovisual systems in Washington, DC. This position involves ensuring customer satisfaction, troubleshooting technical issues, and maintaining relationships with clients. Candidates should have 2-3 years of audiovisual experience, customer service background, and a high school diploma. This role offers an hourly pay range of $18.77 - $24.40 and opportunities for professional development.