Evenings & Weekend Gym Front Desk Specialist

Crunch Fitness; Columbus (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discount

Opportunities for career growth

Job summary

Crunch Fitness Campus is seeking a friendly Member Services Representative to join our front desk team part-time. The role focuses on greeting members, assisting with check-in, answering questions about memberships and services, and enrolling new members. You will also help with tours, referrals, appointments, and closing duties.

Availability for weeknight evenings and weekend closing shifts is required. This is an in-person, campus-based position with opportunities for growth within the Crunch

Qualifications

• Reliable availability for weeknights and weekends.
• Friendly communication and strong customer-service skills.
• Comfort discussing memberships and meeting sales goals.
• Dependability, attention to detail, and a team-focused attitude.

Responsibilities

• Welcome members and guests, assist with check-in and create a positive experience.
• Answer questions about memberships, club services, and gym equipment.
• Conduct club tours, follow up with prospective members, and enroll new members.
• Generate appointments through referrals, outreach, and phone calls.
• Promote membership options and services that fit each prospective member’s needs.
• Maintain accurate member, prospect, and sales activity records in club systems.
• Complete facility walk-throughs and help maintain a clean, organized club.
• Support evening operations and complete assigned closing duties.

Skills

Customer service

Sales

Check-in workflow

Guest experience

Tools

Club management software

POS system

Job description

Crunch Fitness Campus is seeking a friendly Member Services Representative to join our front desk team part-time. The role focuses on greeting members, assisting with check-in, answering questions about memberships and services, and enrolling new members. You will also help with tours, referrals, appointments, and closing duties.

Availability for weeknight evenings and weekend closing shifts is required. This is an in-person, campus-based position with opportunities for growth within the Crunch