Evenings Service Operations & Admin Specialist

GoodWerk; Florida; On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Evening and part-time schedule

Professional development opportunities

Collaborative, inclusive environment

Job summary

GoodWerk Counseling is seeking a part-time Service Operations Associate/Administrator to support evening operations from Altamonte Springs, FL. You will handle administrative tasks, client scheduling, billing, and communications with clients and providers to ensure smooth day-to-day operations.

The role requires excellent organizational and communication skills, comfort working independently, and experience with EHR systems and collaboration tools. A background check is required.

Qualifications

• Minimum: Associate’s Degree or relevant coursework in business administration, psychology, healthcare administration, or related field.
• Preferred: Bachelor’s Degree in business administration, psychology, healthcare administration, or related field.
• Proven experience in administrative roles with scheduling, project management, and office communications.
• Ability to start right away and pass a background check.

Responsibilities

• Complete administrative tasks and communications within 24 hours.
• Verify client insurance eligibility and benefits with providers as needed.
• Maintain client records in EHR with 100% accuracy and privacy compliance.
• Coordinate client scheduling and manage communications using Slack and email.
• Support Executive Director calendars and inbound/outbound communications.
• Assist with marketing initiatives and workshops coordination.

Skills

Organizational skills

Written communication

Verbal communication

Independent work

Cultural responsiveness

Bilingual/ multilingual

Education

Associate degree or relevant coursework

Bachelor’s degree preferred

Tools

Slack

Gmail

TheraNest

Box

Google Suite

Monday.com

Kit

Facebook

Instagram

LinkedIn

Job description

GoodWerk Counseling is seeking a part-time Service Operations Associate/Administrator to support evening operations from Altamonte Springs, FL. You will handle administrative tasks, client scheduling, billing, and communications with clients and providers to ensure smooth day-to-day operations.

The role requires excellent organizational and communication skills, comfort working independently, and experience with EHR systems and collaboration tools. A background check is required.