Evening/Weekend Patient Services Rep

iHealth; Brooklyn Park (MN); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Sign-on bonus

Medical/Dental/Vision

Tuition Reimbursement

Job summary

i-Health in Brooklyn Park is seeking a Part-time Patient Services Representative to support patient registration, check-in, and basic clinical tasks. This position works Tuesdays, some Fridays, and alternating weekends in the Brooklyn Park clinic.

Responsibilities include greeting patients, collecting payments, verifying insurance, scheduling, and coordinating switchboard duties. The role emphasizes HIPAA compliance, high accuracy, and strong customer service in a busy healthcare setting.

Qualifications

• High School diploma or equivalent required.
• Proficient in Microsoft Word, Outlook and Excel.
• Customer Service experience required.

Responsibilities

• Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID.
• Verify and document insurance information as defined by current practices.
• Schedule new and existing patients accurately in practice management systems.
• Communicate appointment details, directions, check-in times, and copayments to patients.
• Prepare charts and support outreach events; maintain knowledge of health plan requirements.
• Coordinate Switchboard duties including calls, interpreter coordination, and referrals.
• Maintain timely communication with patients, families, employers and clinic staff.

Skills

Customer service

Communication skills

Microsoft Office

Education

High School diploma/GED

Tools

Microsoft Word

Outlook

Excel

Job description

i-Health in Brooklyn Park is seeking a Part-time Patient Services Representative to support patient registration, check-in, and basic clinical tasks. This position works Tuesdays, some Fridays, and alternating weekends in the Brooklyn Park clinic.

Responsibilities include greeting patients, collecting payments, verifying insurance, scheduling, and coordinating switchboard duties. The role emphasizes HIPAA compliance, high accuracy, and strong customer service in a busy healthcare setting.