Evening & Weekend Medical Office Specialist

Sweetgrass Pediatrics; Mount Pleasant (SC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Matching 401K

Annual Merit Increases

Mental Health and Counseling Programs

Dental and Orthodontic Coverage

Vision Insurance

Health Care with Low Premiums

Short-term Disability

Access to Virtual Health & Wellness

Job summary

Sweetgrass Pediatrics in Mount Pleasant, SC is seeking a Medical Office Specialist who serves as the first point of contact for families. You will handle check-in/out, scheduling, insurance verification, and patient account updates while maintaining HIPAA compliance and practice procedures.

This role emphasizes accurate data entry, coordination with clinical staff, and timely communication via phone, email, and patient portals. Evening and weekend hours may be required based on shifts.

Qualifications

• High school diploma or equivalent required.
• Prior medical office experience preferred.
• Knowledge of insurance verification and patient accounts preferred.
• Basic computer proficiency and EMR experience beneficial.

Responsibilities

• Greets the patient or visitor via telephone or in person.
• Registers new patients and updates demographics.
• Schedules patient appointments and manages patient flow.
• Verifies patient insurance coverage and collects co-pays.
• Maintains the reception and lobby area and supports staff.
• Handles inquiries via phone, email, or portals professionally.
• Operates EMR and maintains accurate patient records.
• Attends staff meetings and completes mandatory training.

Skills

Interpersonal skills

Communication

HIPAA compliance

Phone etiquette

Education

High school diploma or equivalent

Tools

EMR

Practice management

Job description

Sweetgrass Pediatrics in Mount Pleasant, SC is seeking a Medical Office Specialist who serves as the first point of contact for families. You will handle check-in/out, scheduling, insurance verification, and patient account updates while maintaining HIPAA compliance and practice procedures.

This role emphasizes accurate data entry, coordination with clinical staff, and timely communication via phone, email, and patient portals. Evening and weekend hours may be required based on shifts.