Evening & Weekend Library Access Associate

Maryland Institute College of Art; Mica (WA); On-site; USD 22,041 - 28,929; Part time

Job summary

The Maryland Institute College of Art seeks an Evening/Weekend Access Services Assistant to support the library's service desk, supervise student workers, and maintain the space during evenings and weekends.

Responsibilities include circulation, holds, shelving, and assisting patrons with overdue materials and fines, while collaborating with staff and faculty to offer student-facing programs. Background in customer service and library experience preferred.

Qualifications

• High School Diploma or equivalent.
• Customer service experience.
• At least 1 year of library experience.
• Willingness to learn and flexibility in schedule.
• Exceptional organizational skills, problem solving skills, attention to detail and accuracy, and ability to set and keep deadlines.
• Excellent communication, interpersonal, and customer service skills.

Responsibilities

• Manage circulation of library items, fines, stacks maintenance, interlibrary loan, reserves, and related tasks.
• Assist with pulling, processing, and expiring holds.
• Supervise student employees when covering the Access Services Desk.
• Manage the desk when student staff are unavailable.
• Answer inquiries concerning overdue materials, recalls, and bills.
• Assist in shelving library materials and maintaining the collection’s appearance.
• Reshelf special collections materials as needed.
• Process books, including wrapping and labeling.
• Collaborate with staff, students, and faculty to develop and provide student-facing programming.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Interpersonal skills

Problem solving

Organizational skills

Attention to detail

Deadline management

Flexibility in schedule

Willingness to learn

Education

High School Diploma or equivalent

Job description

The Maryland Institute College of Art seeks an Evening/Weekend Access Services Assistant to support the library's service desk, supervise student workers, and maintain the space during evenings and weekends.

Responsibilities include circulation, holds, shelving, and assisting patrons with overdue materials and fines, while collaborating with staff and faculty to offer student-facing programs. Background in customer service and library experience preferred.