Temporary Evening and Weekend Access Services Assistant

Maryland Institute College of Art; Mica (WA); On-site; USD 22,041 - 28,929; Part time

Job summary

The Maryland Institute College of Art seeks an Evening/Weekend Access Services Assistant to support the library's service desk, supervise student workers, and maintain the space during evenings and weekends.

Responsibilities include circulation, holds, shelving, and assisting patrons with overdue materials and fines, while collaborating with staff and faculty to offer student-facing programs. Background in customer service and library experience preferred.

Qualifications

• High School Diploma or equivalent.
• Customer service experience.
• At least 1 year of library experience.
• Willingness to learn and flexibility in schedule.
• Exceptional organizational skills, problem solving skills, attention to detail and accuracy, and ability to set and keep deadlines.
• Excellent communication, interpersonal, and customer service skills.

Responsibilities

• Manage circulation of library items, fines, stacks maintenance, interlibrary loan, reserves, and related tasks.
• Assist with pulling, processing, and expiring holds.
• Supervise student employees when covering the Access Services Desk.
• Manage the desk when student staff are unavailable.
• Answer inquiries concerning overdue materials, recalls, and bills.
• Assist in shelving library materials and maintaining the collection’s appearance.
• Reshelf special collections materials as needed.
• Process books, including wrapping and labeling.
• Collaborate with staff, students, and faculty to develop and provide student-facing programming.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Interpersonal skills

Problem solving

Organizational skills

Attention to detail

Deadline management

Flexibility in schedule

Willingness to learn

Education

High School Diploma or equivalent

Job description

Overview

The Evening/Weekend Access Services Assistant engages in the full range of Access Services functions, including managing the service desk, supervising student workers, and overseeing the physical library space during evenings and weekends.

Responsibilities

• Assists with circulation of library items, fines, stacks maintenance, interlibrary loan, reserves, and related tasks.
• Assists with pulling, processing, and expiring holds.
• Supervises student employees when covering the Access Services Desk.
• Manages the desk when student staff are unavailable.
• Answers inquiries concerning overdue materials, recalls, and bills.
• Assists in shelving library materials, shelf reading, and maintaining the appearance of the library collection.
• Reshelves special collections materials as needed.
• Processes books, including wrapping and labeling.
• Collaborates with staff, students, and faculty to develop and provide student-facing programming.
• Performs other duties as assigned.

Qualifications

• High School Diploma or equivalent.
• Customer Service Experience.
• At least 1 year of library experience.
• Willingness to learn and flexibility in schedule.
• Exceptional organizational skills, problem solving skills, attention to detail and accuracy, and ability to set and keep deadlines.
• Excellent communication, interpersonal, and customer service skills.

Preferred Qualifications

• Background in art, art history, or design.
• Demonstrated experience with promoting social justice, equity, and diversity.
• Supervisory experience.

Reporting To

Student staff on duty.

Conditions of Employment

• Background Check required.
• Position requires evening and/or weekend work.

Physical Demands and Work Environment

• Occasional standing, walking, sitting, use of hands, reaching, balancing, stooping, speaking, and hearing.
• Occasional lifting up to 20 pounds.
• Requires close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Exposure to weather conditions; minimal noise; ear protection required at times.

Required Training

• Handbook orientation, Anti-Harassment, Hazard Communication, Emergency Plans.
• Fire Prevention, Personal Protection Equipment.

Equal Employment Opportunity Statement

Maryland Institute College of Art is committed to its policy of providing equal opportunity regardless of race, color, creed, national origin, religion, gender, sexual orientation, marital status, age, disability, or veteran status (disabled, Vietnam-era, or otherwise). The College does not tolerate any form of sex discrimination, including sexual harassment or sexual violence.

Applicants must apply online for each job in which they are interested. Successful candidates for any staff or faculty positions will be subject to a pre-employment background check. MICA provides reasonable accommodations to applicants with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application and hiring process, please contact Human Resources at 410-225-2363.