Evening & Weekend Customer Service Specialist

City of Hopewell; Virginia (IL); On-site; USD 17,000 - 22,000; Part time

Job summary

City of Hopewell seeks a part-time administrative support person to handle telephone reception, visitor greeting, and information dissemination for city recreation and parks programs.

Responsibilities include processing payments, scheduling facility use, maintaining records, and assisting with events. Flexible evenings and at least one Saturday per month may be required; CPR/First Aid preferred but not required.

Qualifications

• High school diploma or GED is required.
• Strong customer service and communication skills.
• Basic computer and data entry skills.

Responsibilities

• Greet visitors and provide information about programs, trips, and facility offerings.
• Answer telephone calls and direct to appropriate departments.
• Maintain files, process transactions, and prepare reports.
• Oversee facility rental, registrations, scheduling, and payments.
• Manage cash drawer and reconcile at shift end.
• Assist with events and special projects as needed.

Skills

Customer service

Communication

Computer skills

Education

High school diploma or GED

Job description

City of Hopewell seeks a part-time administrative support person to handle telephone reception, visitor greeting, and information dissemination for city recreation and parks programs.

Responsibilities include processing payments, scheduling facility use, maintaining records, and assisting with events. Flexible evenings and at least one Saturday per month may be required; CPR/First Aid preferred but not required.