Evening Turndown Specialist – Luxury Hotel Experience

Northwood Hospitality LLC; Nashville (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401k after 90 days

Medical (3 plan choices)

Dental (2 Plan choices)

Vision

Employee Assistance Program (EAP)

Flexible Spending Account (FSA)

Paid Time Off

Hilton Honors Team Member Discounts

Northwood Hospitality Discounts

Job summary

Conrad Nashville is seeking an Evening Service (Turn Down) Attendant to maintain high standards of cleanliness and guest service. The role requires attention to detail, adherence to safety procedures, and a professional appearance as part of the Housekeeping team.

As a non-exempt position, you will work with the Director of Housekeeping to ensure rooms and service areas meet hotel standards, with benefits including healthcare, 401k, and team member discounts.

Qualifications

• Attention to detail is essential for maintaining guest rooms and public areas.
• Strong guest service mindset and professional appearance are expected.

Responsibilities

• Cleans and maintains all guests’ rooms, corridors and service areas on guest room floors.
• Follows hotel policies and procedures for turndown service and room readiness.
• Replaces amenities and linens according to hotel standards.
• Keeps carts and linen closets clean and orderly.
• Ensures guest requests and safety protocols are observed.

Skills

Attention to detail

Guest service

Job description

Conrad Nashville is seeking an Evening Service (Turn Down) Attendant to maintain high standards of cleanliness and guest service. The role requires attention to detail, adherence to safety procedures, and a professional appearance as part of the Housekeeping team.

As a non-exempt position, you will work with the Director of Housekeeping to ensure rooms and service areas meet hotel standards, with benefits including healthcare, 401k, and team member discounts.