Evening Therapy Office Lead - Scheduling & Billing

Kid Clan Services, Inc.; Newark (NJ); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

Supportive and dedicated team

Child-friendly and family-focused环境

Competitive pay based on experience

Job summary

Kid Clan Services, Inc. in Newark, NJ seeks a highly organized Office Manager to oversee daily therapy office operations during late afternoons, evenings, and weekends. You will ensure a positive experience for families and staff, handling phone calls, scheduling, records, and billing support.

The role emphasizes exceptional customer service, strong organization, and the ability to work well with children and families in a professional setting.

Qualifications

• Experience in office management in a healthcare or therapy setting is preferred.
• Strong organizational, multitasking, and communication skills are essential.
• Excellent customer service and ability to interact with families and staff.

Responsibilities

• Oversee day-to-day operations of the therapy office.
• Provide exceptional customer service to parents, children, and staff.
• Answer and manage phone calls, scheduling, and inquiries.
• Maintain accurate records, documents, and appointment schedules.
• Ensure the office remains well-organized and stocked with supplies.
• Assist therapists with administrative tasks and support.
• Coordinate billing, payments, and insurance-related matters as needed.
• Greet and assist families with a professional and friendly demeanor.

Skills

Organizational skills

Customer service

Communication

Work with families

Phone & scheduling

Administrative duties

Detail-oriented

Insurance & billing

Education

Experience in office management in healthcare/therapy setting

Tools

Scheduling software

Phone system

Job description

Kid Clan Services, Inc. in Newark, NJ seeks a highly organized Office Manager to oversee daily therapy office operations during late afternoons, evenings, and weekends. You will ensure a positive experience for families and staff, handling phone calls, scheduling, records, and billing support.

The role emphasizes exceptional customer service, strong organization, and the ability to work well with children and families in a professional setting.